Sales Team Leader - Unsecured Lending (Hanoi/Ho Chi Minh) - TA161

1. Planning
Participate in proposing and developing plans to implement direct sales activities within the assigned customer segments, products/services, and regions to meet budget and sales targets for both existing and new customers.
Build and manage sales funnels for each sales role within the team to ensure business targets are achieved.
2. Sales Execution
Lead sales staff in acquiring new customers through activities such as booth activation, roadshows, teabreak events, company presentations, QR code placement, ensuring alignment with each employee’s capability.
Implement marketing programs and promote product/service sales (cross-selling/upselling), optimizing approaches to potential customers to maximize business performance.
Coordinate with relevant departments to resolve issues related to processes, products, and documentation within the team.
Continuously improve sales scripts and methodologies.
Control the quality of sales dossiers submitted by sales staff; manage sales performance while ensuring compliance with sales regulations.
Manage and secure customer data in accordance with bank policies.
Prepare business performance reports and other reports as required by management.
3. Sales Supervision
Train and supervise staff to ensure compliance with processes and risk control requirements.
Monitor direct sales activities.
Oversee and evaluate sales staff performance based on KPIs.
4. Sales Force Development
Recruit, manage, and train employees to enhance team quality.
Maintain and update knowledge of products, services, processes, and sales procedures for both customers and the sales team.
Train and support new sales staff and those with low performance.
5. Other Duties
Perform other tasks as assigned by the Center Director, Department Head, and in accordance with internal regulations from time to time
Yêu cầu:
1. Educational Qualifications
Bachelor’s degree or higher in Economics, Finance & Accounting, Business Administration, Commerce, Technology, or related fields.
2. Relevant Knowledge/Expertise
Knowledge of products/services, market trends, industry specifics, and individual customer needs in the banking and financial sector.
Understanding of banking practices, procedures, legal regulations, risk management policies, and operational processes related to business activities.
Ability to use customer information management systems (CRM).
3. Skills
Strong analytical skills; ability to identify customer needs; business acumen and sales opportunity recognition; active listening and effective response to customer inquiries while balancing customer benefits and bank requirements.
Effective communication skills; ability to gather information and analyze markets and potential customers; strong presentation and coaching skills; fast learning ability.
Planning, time management, and work management skills.
4. Relevant Experience
Minimum of 3 years of experience in the banking industry.
At least 1 year of experience in a managerial role.
5. Required Competencies
Professional and confident demeanor.
Proficiency in Microsoft Office.
Quyền lợi:
Attractive and competitive income in the banking and financial services industry:
Negotiable salary based on capability
13th-month salary and year-end performance bonus
Allowances (lunch, transportation, phone, hazard, seniority, etc.)
Performance-based incentives
Monthly/Quarterly/Annual performance bonuses
Full benefits in accordance with Vietnamese Labor Law and VPBank policies:
Social, health, and unemployment insurance
Annual health check-ups
VPBank Care insurance (24/7 accident insurance, AON health insurance, dependent coverage)
14 days of paid annual leave and additional paid leave entitlements
Public holidays and festive benefits with gifts from VPBank
Annual company trips
Additional benefits:
VPBank staff account with free banking services
Preferential loan rates for high-performing employees
Dynamic working environment with career advancement opportunities:
Performance reviews twice a year
Annual salary review and exceptional salary adjustments for outstanding employees
Training and development programs:
Onboarding training, internal specialized training, and financial support for external short courses
Participation in company and bank activities:
Sports events (football, badminton, chess, etc.)
Cultural programs (Sing & Dance, academic competitions)
Volunteer activities