Tuyển dụng Retail Operation Manager tại Hồ Chí Minh

- Manage people, sales department, store operations (TSN Airport, Noi Bai Airport, Cam Ranh Airport, Đà Nẵng Airport) to achieve sales, service, customer satisfaction, and profitability goals. Be responsible of P&L, ensure to achieve sale and profit target.
- Ensure store windows and in-store visual merchandising are in line with brand’s guideline and the store is maintained in proper housekeeping.
- Monitor and ensure the retail store inventory level; replenishment of stock and return cycle is carried out accordingly.
- Attend customer complaints and ensure they are tactfully handled.
- Communicate company and store direction to staff and prepare action plan in order to drive sales.
- Ensure sales events and promotion in accordance to sales plan. Ensure store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement.
- Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions.
- Ensure that all HR issues are carried out consistently with the company’s HR policies and practice.
- Ensure staff working schedule, handle and maintain staff discipline.
- Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Manager to process the payment.
- Build the long-term strategy to help Sales department utilize their most capabilities in achieving set objectives.
- Outline and define various sales territories to ensure enough manpower of each shop.
- Develop and implement effective solutions for improving sales efficiency and performance.
- Develop action plans to increase sales figures.
- Manage Visual Merchandising team.
- Manage Marketing to finalize the promotion / launching before getting final decision.
- Training: Training new and current employees, following company’s guideline.
- Other tasks as assigned by Management.
Yêu cầu công việc
- Educational Background: Bachelor's degree in Business, Sales,…
- Minimum 5 years experience as Sales/ Retails Manager.
- Retails Operations, budgeting, planning, customer service and people leadership skills.
- Good communication.
- Team work and able to work independently.
- Detailed, responsible, enthusiastic and honest.
Quyền lợi được hưởng
- 12 days of annual leave, Tet bonus (according to Company regulations).
- Enjoy full benefits for employees according to current legal regulations: health insurance, social insurance, and unemployment insurance. Pay FULL SALARY INSURANCE.
- 13th month salary bonus.
- Participate in Company activities and events: team building, picnics, travel,...
- Enjoy preferential treatment when purchasing Company products.