Reservation Executive (Japan)

1. Main tasks
Reserve booking as required by the Sales Department
- Reserve / revise / finalise / follow / reconfirm bookings sent by the Sales Department
- Update and discuss the new suppliers and products with the Contracting and Product Department.
- Update suppliers
’ amendment and inform concerning departments: Sales, Contracting, Marketing, and Production
- Conduct monthly payable report and transfer the report to the Operation Manager
Monitor, supervise and solve problems arising from suppliers
- Pre-check services to make sure all services are reserved before the client
’ s arrival
- Directly solve problems arising during the tour and take responsibility for any problems arising and any additional costs
Update the issues in the issue reports and transfer them to the Quality Control Department
2. Other Tasks
- Review supplier quality with the Contracting / Production Department
- Update and implement all commitments, policies and guidelines about Sustainability
REQUIREMENT:
1. Competency
-       Fluent in English & Japanese language
-       Good knowledge of the Tourism field, Hotel and Tourism Management
-       Good analytical and problem-solving skills and strong decision-making skills
-       Good communication skills
-       Good planning and organisational skills to balance and prioritise work
-       Self-motivated to learn new concepts and participate in new projects
-       Good computer skills (Excel, Word, Outlook)
2. Education
University: Bachelor
’ s or Master
’ s in Hotel / Tourism / Foreign languages / Economy or other related fields
3. Experiences
-       At least one year of experience in Reservation Executive in tourism industry, preferred in B2B inbound tours with EU market
Ngành nghề: Nhà hàng / Khách sạn, Du lịch
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hà Nội