Quản Lý Cửa Hàng - 2 Năm Kinh Nghiệm

Key Responsibilities

1. Sales & Customer Experience

• Achieve store sales targets and support overall business growth.
• Lead and support the sales team in delivering outstanding customer service.
• Follow up with customers to build long-term relationships and encourage repeat business.
• Handle customer feedback, complaints, and inquiries in a professional manner.

2. Store Operations

• Ensure the store is clean, organized, and maintained according to company standards.
• Maintain product displays, visual merchandising, and brand presentation in line with company guidelines.
• Monitor the condition of store facilities and equipment and coordinate maintenance when required.
• Ensure all products are properly priced, labeled, and compliant with applicable regulations.

3. Team Leadership & Development

• Lead, supervise, and motivate store employees.
• Assign tasks and responsibilities to ensure efficient daily operations.
• Train and develop team members, particularly in sales skills, customer service, and product knowledge.
• Foster a positive, professional, and high-performing work environment.

4. Inventory & Financial Control

• Monitor inventory levels and ensure stock accuracy.
• Conduct regular stock counts and support inventory audits.
• Perform daily cash reconciliation and ensure all sales revenue is accurately recorded and submitted according to company procedures.
• Minimize inventory discrepancies and operational losses.

5. Reporting & Communication

• Prepare and submit required operational, sales, and inventory reports.
• Provide timely feedback regarding staffing, customer concerns, operational issues, and business opportunities.
• Work closely with other departments to support store performance and business objectives.

6. Additional Responsibilities

• Perform other duties reasonably assigned by the direct manager to support business and operational needs.

Yêu cầu ứng viên

Candidate Requirements

• Minimum 2 years of experience in retail management or a similar leadership role.
• Experience in sporting goods, premium retail, or related industries is preferred.
• Strong sales and customer relationship management skills.
• Proven ability to lead, train, and develop retail teams.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Self-motivated with a strong sense of accountability.
• Experience using POS (Point of Sale) systems is preferred; additional training will be provided.
• Native Vietnamese, and good conversational and written English.
• An active lifestyle and passion for sports.

Quyền lợi được hưởng

• Competitive salary and performance-based incentives.
• Professional training and development opportunities.
• Dynamic working environment with opportunities for career growth.
• Employee discounts on products and services.
• 13th month salary
• Annual Leaving