Quality Assurance And Process Improvement Specialist

• Build review, and update operational processes in accordance with ISO 9001 requirements and internal standards.
• Monitor the implementation of processes in operational projects to ensure compliance with quality requirements.
• Conduct regular internal audits and support preparation for external audits.
• Analyze root causes when process deviations are detected and propose corrective and preventive actions.
• Train and guide relevant personnel on processes and quality standards.
• Report inspection and audit results and recommend process improvements to management.

Yêu cầu ứng viên

• Bachelor’s degree in Quality Management, Engineering, or a related field.
• Experience: Minimum 2–3 years in QA/QC, especially in process management and ISO 9001.
• Strong understanding of ISO 9001:2015 Quality Management System and process improvement tools (PDCA, 5 Why, FMEA, etc.).
• Excellent analytical, problem-solving, and communication skills.
• Proficient in process development, report writing, and clear presentation skills; experienced in using project management tools such as JIRA.
• Language: English proficiency, TOEIC ≥ 650, TOEIC Speaking ≥ 110.

Nice to have

• Ability to communicate in Korean.
• Experience in project management.

Quyền lợi được hưởng

Attractive salary and bonus will be discussed after going through CV & Interview
Topik allowance
Review capacity annually and adjust salary increases according to work performance.
Health care: Premium health insurance, Annual health check-up
Young working environment
Good career development opportunities with interesting and challenging projects.
English, Korean, technical, soft skills training courses.
Opportunity to learn special courses from LG CNS, new technology and security.
Gifts on holidays (April 30th - May 1st, September 2nd, Tet, etc.)
Outdoor activities with company support: sports clubs, team building, happy hour parties, birthdays, travel, employee and family events, etc.
Working hours: 8 hours from Monday - Friday (8 hours/day)
Location: Keangnam Landmark 72, Pham Hung, Yen Hoa, Hanoi