QA Team Leader

1. PRODUCT & SUPPLIER QUALITY MANAGEMENT­­
Plan, assign, and supervise the QA team’s activities to ensure the successful achievement of department plans and KPIs.
Organize and conduct supplier audits, approvals, and performance monitoring within the assigned scope.
Review, verify, and approve quality documentation for products, raw materials, and suppliers.
Manage and monitor testing, shelf-life studies, re-testing activities, and quality surveillance programs within the assigned scope.
Monitor laboratory test results, analyze quality trends, and propose control measures to guarantee product quality.
2. INCIDENT MANAGEMENT & CONTINUOUS IMPROVEMENT
Receive, investigate, and coordinate the resolution of quality issues, food safety incidents, and non-conforming products.
Conduct or guide the team in performing Root Cause Analysis (RCA), as well as developing and monitoring Corrective and Preventive Actions (CAPA).
Monitor the effectiveness of CAPA and analyze incident trends to propose continuous improvement initiatives.
3. TEAM MANAGEMENT
Assign, guide, and supervise the daily tasks and responsibilities of team members.
Train, coach, and develop the professional competencies and technical skills of QA staff.
Evaluate team performance (KPIs) and propose solutions to optimize group productivity.
4. COORDINATION & REPORTING
Collaborate with internal departments, suppliers, and partners to resolve issues related to quality and food safety.
Prepare periodic reports, track KPIs, and report the QA team’s operational performance to the Line Manager.
5. RULES AND REGULATIONS
Adhere to all working procedures, company policies, rules, and regulations.
Monitor and guide MD/suppliers/OFC to ensure compliance with rules and regulations.
6. OTHER DUTIES
Perform other tasks or responsibilities as assigned by the Line Manager.
Propose systemic improvements to optimize operational workflows.
University degree in Food Technology, Food Chemistry, or other related fields
Strong knowledge of product quality documentation management; Food Safety regulations and relevant legal requirements
Proficiency in HACCP, ISO 22000, and FSSC 22000 standards
Strong expertise in supplier auditing and evaluation.
Familiarity with product testing, shelf-life studies, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA)
At least 3 years of experience in QA/QC/Food Safety roles (Must).
At least 1 – 2 years of experience in a Senior, Leader, or equivalent position; Prior experience in the food retail chain or F&B sector is highly preferred.
Strong leadership and team management skills.
Excellent planning and organizational abilities
Analytical thinking and problem-solving skills.
Proficiency in MS Office and basic technical English.
Adaptability: be able to adapt to changing requirements and work effectively under high pressure.
Ngành nghề: Quản lý chất lượng (QA/QC), Bán lẻ / Bán sỉ
Kinh nghiệm: 3 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh

Yêu cầu công việc

University degree in Food Technology, Food Chemistry, or other related fields
Strong knowledge of product quality documentation management; Food Safety regulations and relevant legal requirements
Proficiency in HACCP, ISO 22000, and FSSC 22000 standards
Strong expertise in supplier auditing and evaluation.
Familiarity with product testing, shelf-life studies, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA)
At least 3 years of experience in QA/QC/Food Safety roles (Must).
At least 1 – 2 years of experience in a Senior, Leader, or equivalent position; Prior experience in the food retail chain or F&B sector is highly preferred.
Strong leadership and team management skills.
Excellent planning and organizational abilities
Analytical thinking and problem-solving skills.
Proficiency in MS Office and basic technical English.
Adaptability: be able to adapt to changing requirements and work effectively under high pressure.