QA Manager

Responsibilities

• Review and implement the end-to-end QA framework for sourcing operations — from grower onboarding through to produce acceptance at the factory gate
• Develop and maintain SOPs, inspection checklists, audit protocols, and grower compliance documentation
• Create and manage the grower risk assessment process — evaluate farm practices, chemical usage, water sources, hygiene conditions, and traceability systems for all new and existing suppliers
• Plan and execute the field inspection and audit calendar; conduct both scheduled and unannounced audits at grower sites and pack-houses
• Own the certification compliance roadmap — ensure all sourcing operations meet VietGAP, GlobalGAP, and organic certification standards; lead preparations for external audits
• Establish non-conformance management processes: issue NCRs, define corrective actions, track closure, and analyse trends to prevent recurrence
• Set up and manage pesticide residue testing protocols — coordinate sample collection schedules, lab relationships, and results tracking
• Build supplier quality scorecards based on inspection data, audit results, rejection rates, and corrective action history; report performance to leadership
• Train and coach growers on food safety best practices, certification requirements, and how to meet DHF quality standards
• Collaborate with agronomists on crop health and pre-harvest quality assessments; work with procurement to align quality requirements with purchasing decisions
• Ensure all QA documentation is audit-ready at all times — build systems for record-keeping, traceability, and data management
• Recruit, manage, and develop QC officers as the team grows; set clear standards for inspection quality and field reporting
• Continuously improve QA processes based on field data, customer feedback, and evolving certification requirements

Yêu cầu ứng viên

Requirements

• At least 5 years of experience in quality assurance or food safety, with 2 years in a management or process-building capacity
• Strong working knowledge of VietGAP and GlobalGAP standards is required; experience with organic certification, HACCP, or ISO 22000 is a strong advantage
• Proven experience designing QA processes, SOPs, and audit systems — not just executing existing ones
• Track record of conducting farm audits, field inspections, and supplier assessments in fresh produce or agriculture
• Bachelor’s degree in Food Science, Agriculture, Agronomy, or a related field
• Strong analytical skills — able to interpret inspection data, identify trends, and drive corrective actions
• Comfortable working in the field daily — travelling to farms, walking fields, and working in all weather conditions
• Excellent documentation and report-writing skills; able to build systems that scale
• Good interpersonal skills — able to build trust with farmers while enforcing compliance standards
• Vietnamese (native); professional working proficiency in English

Quyền lợi được hưởng

What We Offer

• Competitive salary (negotiable based on experience)
• 13th-month salary
• Travel and field allowance
• Benefits as per Vietnam Labor laws