Product Solution Engineer - EV Charger

KEY RESPONSIBILITIES

1. New Product Development

• Gather customer requirements and create solution descriptions for new EV charging products.

• Develop technical specifications, use cases, and test cases.

• Collaborate with the China R&D team to ensure product development aligns with market requirements.

2. Product Testing & Validation

• Conduct tests based on technical specifications, test cases, and use cases.

• Assess compatibility between chargers and various EV models.

• Verify system connectivity and OCPP backend integration.

• Work directly with customers for product approval and certification.

3. Product Improvement

• Collect and analyze feedback from after-sales teams to identify improvement areas.

• Propose product enhancements to improve performance, stability, usability, and reduce error rates.

• Coordinate with R&D China to implement improvement actions.

4. After-Sales Technical Support

• Provide Level 2 technical support for complex product issues.

• Conduct regular technical training sessions for after-sales service teams.

Salary range: 35-42M

Working hours: 8:00 AM – 5:30 PM, Monday to Friday

Annual leave: 14 days per year, every 2 years of service adds 1 extra day, up to a maximum of 7 days

13th-month salary and other bonuses

Premium Health Insurance: For staff and direct family

Yearly bonus: 2-3 months

• Bachelor’s de

Yêu cầu công việc

• Bachelor’s degree in Electrical Engineering, Electronics & Telecommunications, Automation, or a related field.

• Hands-on experience in embedded programming and electrical devices.

• Understanding of new product development and testing processes.

• Knowledge of OCPP and ISO 15118 protocols is a strong advantage.

• Strong analytical, logical thinking, and problem-solving skills.

• Proactive, collaborative, and eager to learn.

• Exceptional work ethic, the ability to work independently, self-motivated, disciplined, driven and a strong desire to succeed.

• Experience in power solutions sector actively involved in product management, sales engineering/pre-sales, bids and proposals, or system engineering.

• Detailed knowledge of EV charging solution and/or renewable energy solution products or equivalent hardware products.

• Ability to discuss detailed technical issues with customers and management.

• Strong interpersonal capabilities and demonstrable customer rapport, in-depth experience working in the EV charging industry

• Creative ‘out of the box’ thinker.

• Business-level fluency in English and the region’s native language

Quyền lợi

• Thưởng: Competitive salary with performance-based bonuses.
• Khác: Career growth in the fast-growing EV and green technology industry.
  Opportunity to work with cutting-edge technologies in EV charging, IoT, and backend systems.