Logistics Specialist

Position Summary: The Logistics Executive is responsible for coordinating end-to-end logistics operations, ensuring accurate documentation, on-time delivery, and cost-efficient transportation. The role works closely with Sales, customers, logistics partners, freight forwarders, warehouses, and cross-functional teams to ensure smooth execution of shipments and excellent customer service.

Key Responsibilities

1. Import & Export Documentation

• Review and verify the accuracy and completeness of shipping documents, including:

o Commercial Invoice

o Packing List

o Bill of Lading (B/L)

o Certificate of Origin (C/O)

o C/D and other related import/export documents

• Ensure all shipping documents comply with customer requirements and customs regulations.

• Collect, organize, and maintain logistics and shipping documentation in accordance with company procedures.

2. Shipment Coordination

• Receive sales orders from the Sales team and delivery requests from customers.

• Plan and coordinate shipments to ensure on-time delivery according to customer deadlines.

• Monitor shipment progress and proactively resolve any issues that may impact delivery schedules.

3. Logistics Coordination

• Coordinate closely with the China Logistics team to schedule and manage shipments.

• Work with freight forwarders to:

o Monitor shipment status

o Ensure vessel/flight schedules meet customer delivery timelines

• Coordinate with customers' nominated forwarders for customs clearance.

• Follow up on customs clearance processes and resolve any customs-related issues.

4. Delivery & Warehouse Coordination

• Coordinate delivery schedules with customers' warehouses to ensure smooth handover of goods.

• Track Proof of Delivery (POD), delivery notes, and other related documents.

• Liaise with warehouse service providers to:

o Inspect goods

o Monitor inventory levels

o Manage warehousing and storage

o Conduct inventory checks when required

5. Customer Support

• Provide shipping documents and product information to customers upon request.

• Support customers with inquiries related to shipment status, logistics, and documentation.

• Coordinate with relevant parties to resolve logistics issues and ensure customer satisfaction.

6. Cross-functional Collaboration

• Work closely with Sales, Purchasing, Finance, Warehouse, Customer Service, and other internal teams to ensure smooth project execution.

• Support cross-functional projects and continuous improvement initiatives.

7. Other Duties

• Perform other logistics-related tasks as assigned.

• Carry out any additional duties assigned by the Line Manager to support business operations.

Education

• Bachelor's

Yêu cầu công việc

Education

• Bachelor's degree or Diploma in Logistics, Supply Chain Management, International Business, Import & Export, or a related field.

Experience

• Minimum 2 years of experience in Logistics, Shipping, Import/Export, or Supply Chain.

• Experience working with freight forwarders and warehouse service providers.

• Hands-on experience handling import/export documentation and international shipments.

Knowledge

• Good understanding of Incoterms.

• Familiarity with international shipping and customs clearance processes.

• Knowledge of import/export documentation and trade compliance.

Skills

• Good command of written and spoken English.

• Proficiency in Mandarin Chinese is a plus.

• Proficient in Microsoft Excel and Microsoft Office.

• Strong planning, coordination, and organizational skills.

• Excellent communication and stakeholder management skills.

• Ability to manage multiple shipments and priorities simultaneously.

• Detail-oriented, proactive, responsible, and able to work under pressure.

Quyền lợi

• Chăm sóc sức khoẻ: Social, health, and unemployment insurance in accordance with local regulations.
• Nghỉ phép có lương: Annual leave 14 days and public holidays as prescribed by law.
• Đào tạo: Professional development and training opportunities.
• Khác: Performance review and annual salary adjustment. Collaborative and international working environment. Opportunities for career growth within the company.