Product Operations Coordinator

As a Product Operations Coordinator, you will manage the end-to-end processes that bring a product from concept to launch. Your role ensures seamless execution, timely deliveries, and cross-functional alignment.
Key Responsibilities
Product Calendar Management
Develop and maintain a master timeline for all SKUs, including mainline products, gift-with-purchase items, promotional sets, and VM props. Ensure deadlines are tracked and met across all departments.
Sample & Approval Coordination
Monitor the full sample lifecycle (Prototype → SMS → PPS), gather feedback, escalate cost concerns, and prepare approval decks for leadership sign-off.
Launch Execution Readiness
Ensure all launch components are finalized on time: POs issued, barcodes activated, VM kits packed, store briefings completed, and accounting codes correctly set—no last-minute surprises.
Cross-Functional Alignment
Lead a 30-minute weekly sync meeting with Design, Buying, Marketing, and Trade teams. Summarize key action items and follow-ups clearly by the end of the day.
Product Data Management
Own item master data in LS Central, ensuring accuracy for attributes, pricing, promotion flags, and MOQ changes across all systems.
Promotional & Gift Logistics
Coordinate forecasts, inbound schedules, warehouse planning, and in-store allocations for all promotional items and free gifts.
Sales Performance Insights
Track sell-through rates by product style and launch window. Provide actionable insights to Product Development and Trade teams for future releases.
Issue Resolution & Agility
Quickly resolve critical product issues—whether air-freighting delayed items, replacing defective components, or adjusting cost sheets—to keep launches on track.
1–2 yrs in product ops, merchandising, supply-chain, or a killer internship that proves hustle
Bachelor’s in Business, Industrial Engineering, Fashion Merch, or any “process + numbers” major
Excel wizardry; can wrangle VLOOKUP / pivot hell before coffee
Basic exposure to PLM, ERP, or at least a disciplined file-naming habit
Vietnamese fluency + solid English (tech packs + supplier calls)
Bias-to-action, relentless follow-up, love for beautiful product
Nice-to-have: SQL / Power BI, Illustrator basics, or experience shipping VM kits.
Ngành nghề: Quản lý điều hành, Bán lẻ / Bán sỉ, Thương mại điện tử
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh