Tuyển dụng Product Manager / Product Director tại Hà Nội

Top 3 Reasons To Join Us Môi trường đẩy nhanh phát triển năng lực Nơi quy tụ nhân tài người Việt trên toàn cầu Văn hóa thành công, đề cao sáng kiến The Job

We are looking for a strategic, customer-obsessed, and data-driven Head of Product to own high-impact products from vision to execution for the new international airport. You will define product strategy, lead discovery, and deliver customer-centric experiences that drive user acquisition, engagement, and long-term retention. You will lead the strategy for key Guest Platform journeys such as onboarding, Fly, Navigate, Shop, Loyalty, and AI Concierge.

Strategic Responsibilities

• Own the Product: Define product vision, strategy, roadmap, and success metrics, taking end-to-end ownership of the GBIA Guest Platform.
• Champion the Customer: Translate guest insights and Customer Journeys into product opportunities, concepts, and end-to-end experiences.
• Lead Product Discovery & Delivery: Validate ideas through research, experimentation, MVPs, and iterative development, working closely with engineering and design teams.
• Build Connected Experiences: Design seamless customer journeys across physical-digital interfaces, integrating airport services with lifestyle, loyalty, and fintech ecosystems to create greater value for users and partners.
• Drive Data-Informed Decisions: Define product KPIs, leverage analytics, and continuously optimize customer and business outcomes.
• Collaborate Across Functions: Partner with Engineering, Design, GBIA CX, Business teams, and international aviation partners to deliver impactful products and align teams around a shared vision.

Your Skills and Experience

• 8+ years of Product Management experience, with a proven track record of launching and scaling successful digital products and leading complex product teams.
• Strong product discovery, customer research, and problem-solving capabilities.
• Experience in travel, aviation, hospitality, mobility, super-app, eCommerce, fintech, or large B2C ecosystems is highly preferred.
• Experience with omni-channel or physical-digital experiences such as kiosks, self-service, or navigation.
• Strong analytical mindset with experience using product analytics tools such as Amplitude, Mixpanel, or Google Analytics.
• Good understanding of APIs, system integrations, Agile/Scrum, and modern technology platforms.
• Strong stakeholder management and working English to collaborate with cross-functional teams, senior leadership, and international aviation partners.

Why You'll Love Working Here

Salary & Allowances

• 13-month salary with annual performance bonus, project incentives, sales incentives (based on position)
• Lunch allowance: 730.000 VND/month
• Special occasion bonus: 2.500.000VND/year
• Annual leaves: Up to 20 days/year (based on levels)
• Health: Social insurance, premium health insurance, yearly health check
• Laptop, screen and other needed facilities/accounts/tools for work

Career Growth

• Yearly salary review and promotion
• Diverse career path: Management or Expert and functions rotation opportunity
• Free learning sources in Udemy, Coursera, O'Reilly platforms; internal workshop, certification sponsorship, and exclusive mentoring from C-levels
• Recognition and awards at team and organizational levels.
• Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group.
• Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs.

Working Environment

• Open & collaborative working space fosters both individual focus and teamwork activities
• Young, dynamic, and collaborative working atmosphere
• Unwind zones: gaming, table tennis, yoga, gyms, bath rooms.
• Personal lockers with QR code access.
• Quarterly/yearly teambuilding & engaged internal events.