ORDER MANAGEMENT STAFF (HCM)

·         Process and manage customer orders on the internal system, including receiving purchase orders (PO) and updating order information.
·         Prepare and send quotations to customers based on their requests via the internal system and email.
·         Arrange delivery schedules, track shipment status, and handle issues arising during the delivery process.
·         Collect delivery documents and coordinate with the person in charge for invoice issuance; verify and process AR/AP invoices.
·         Prepare and send monthly liability reconciliation reports to customers for confirmation.
·         Maintain accurate transaction records and provide timely support to existing customers.
·         Manage and develop product items (mainly MRO items) for assigned categories and expand product offerings to customers.
·         Work closely with internal teams to ensure smooth order fulfillment and maintain service quality.
·         Provide customer support and respond to client inquiries during working hours
·         Bachelor’s degree in Business Administration, Economics, Supply Chain or a related field.
·         At least 1–2 years of experience in sales administration, order management, or customer service.
·         Good communication and coordination skills.
·         Careful, responsible, and well- organized.
·         Ability to work independently and manage multiple tasks.
·         Proficient in Microsoft Office (especially Excel).
·         Good English communication is an advantage.
Ngành nghề: Bán hàng / Kinh doanh, Thương mại điện tử, Dịch vụ khách hàng
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh