Operations Assistant Manager

Responsibilities:

• Support daily operational activities of the branch, including back-office processing, settlement, payment operations, account services, and operational support functions.

• Process and verify banking transactions accurately and in a timely manner, strictly adhering to the Bank’s policies, procedures, and local regulatory requirements.

• Assist management in implementing, maintaining, and following operational policies, procedures, and robust internal controls.

• Monitor daily transaction processing to ensure compliance with internal standards and risk control frameworks.

• Proactively identify operational issues, gaps, or control weaknesses, and escalate potential risks to management in a timely manner.

• Coordinate closely with other key departments (e.g., Finance, Risk, Compliance, IT, and Front Office) to ensure seamless and efficient cross-functional operational processes.

• Liaise effectively with Head Office, external service providers, and relevant counterparties on operational matters, system enhancements, or troubleshooting when required.

• Prepare, review, and submit accurate operational reports, regulatory reports, and internal reports within assigned deadlines.

• Active support in system implementation (Core Banking), process improvement, and automation initiatives to enhance overall operational efficiency and reduce manual workload.

Yêu cầu ứng viên

• Bachelor’s degree in Banking & Finance, Risk Management, Economics, Accounting, Auditing, or related fields.

• Minimum 7 years of solid experience in banking operations. Candidates with experience in foreign bank branches or corporate banking are highly preferred.

• Good knowledge of banking operations, payment systems, settlement, and internal control frameworks.

• Experience in branch setup, core banking operations/migrations, and operational risk management is a strong advantage.

• Proficiency in English (both written and spoken) is required to work with Head Office and regional counterparts. Knowledge of Korean is a plus.

Quyền lợi được hưởng

• Competitive compensation and benefits package
• Full social, health, and unemployment insurance in accordance with Vietnamese labor laws
• Annual health check-up
• Annual paid leave and public holidays
• Training and career development opportunities
• Other benefits will be discussed during the interview