Logistics Coordinator

Position Description

The Logistics Coordinator is responsible for planning, coordinating, and monitoring shipment activities to ensure timely and efficient delivery across the EMEA region. This role manages end-to-end logistics operations, including shipment scheduling, freight booking, transportation coordination, and SAP transaction processing, while ensuring compliance with operational requirements and customer expectations.

The position works closely with internal departments, third-party logistics providers, carriers, freight forwarders, and warehouses to secure transportation capacity, monitor shipment progress, and resolve logistics issues in a timely manner. The Logistics Coordinator also supports operational efficiency by ensuring accurate documentation, proactive communication, and effective handling of shipment deviations and delivery challenges.

Key Responsibilities

1. Shipment planning

• Plan and coordinate shipments for the EMEA region to ensure timely delivery

• Create and manage outbound deliveries, freight bookings, trucking orders, and service orders in SAP

• Coordinate with third-party logistics providers (transporters, carriers, forwarders, and warehouses) to secure bookings and arrange on time shipments

• Monitor packing, loading, and Quality Control (QC) release status

• Handle shipping plan deviations and resolve logistics issues promptly

2. Trucking

• Oversee trucking planning, container sealing, and gate pass processes

• Coordinate trucking activities and manage container-related issues

3. Shipping Document

• Prepare Bill of Lading (BL) instructions and shipping documents, including Certificates of Health, Phytosanitary Certificates, Traceability documents, and other export documentation

• Receive, verify, upload, and submit shipping documents accurately and on time

• Prepare Freight Settlement Documents (FSD) for each freight booking in a timely manner

4. Customer service

• Maintain strong customer communication and ensure high service levels throughout the shipment and delivery process

5. Collaboration

• Work closely with the Planning, Warehouse, QC and Sales teams in daily operations.

• Coordinate with various Carriers, Transporters, Authorities, and external partners to arrange deliveries and documentation.

• Report progress, issues, and improvement actions to the Logistics Supervisor/Manager.

Education

Yêu cầu công việc

Education

• Bachelor’s degree in Logistics, International Trade, Business Administration, or a related field

Experience

• Minimum 3 years of experience in shipment planning, international shipping, or export operations

• SAP experience is an advantage

Technical Skills:

• Strong understanding of export procedures, Incoterms, multimodal transportation, and shipping documentation

• Familiarity with logistics expenses and ocean freight operations

Soft skills

• Excellent communication, negotiation, problem-solving, and organizational skills

• Ability to manage multiple tasks and work effectively under deadlines

• Strong collaboration and teamwork mindset

• Proficiency in Microsoft Office and ERP systems (SAP experience is an advantage)

• Strong attention to detail and accuracy

• Eagerness to learn and share knowledge with team members

• Strong English communication skills.

• Data-driven mindset.

• Proven hands-on experience in export operations.

Working conditions

• Full-time role based in Thuan Giao, Ho Chi Minh City

Quyền lợi

• Thưởng: Mức lương cơ bản (theo kinh nghiệm) + Thưởng
• Chăm sóc sức khoẻ: BHXH theo quy định của Luật Lao động