Tuyển dụng IT Officer (In-House) tại Hồ Chí Minh

ROLE OVERVIEW

Lê & Trần is a leading Vietnamese litigation and arbitration firm. We are looking for an in-house IT Officer to take full ownership of the firm's technology environment — from day-to-day user support and network administration to information security and the deployment of AI-assisted legal tools. This is a hands-on role in an environment where system reliability and client confidentiality are non-negotiable.

KEY RESPONSIBILITIES

1. Infrastructure & equipment

• Install, maintain and manage all workstations, laptops, docking stations, printers/scanners and network hardware across the firm.

• Administer the LAN/Wi-Fi network, routers, firewalls and internet connectivity; ensure business continuity for the firm's operations.

• Maintain the IT asset register, plan hardware refresh cycles and prepare the annual technology budget.

2. Systems & account administration

• Administer Microsoft 365 (Exchange, SharePoint, OneDrive, Teams): account provisioning and deprovisioning, permissions, security policies and MFA.

• Administer the firm's document and matter management systems and internal workflow software.

• Design and operate backup and disaster recovery procedures, including regular restore testing.

3. Information security & client confidentiality

• Implement information security policies appropriate to the confidentiality obligations of a law practice.

• Manage endpoint protection, anti-malware and email phishing defences; monitor for anomalous access.

• Support compliance with Vietnamese personal data protection requirements (Decree 13/2023/ND-CP).

• Deliver periodic security awareness training to lawyers and staff.

4. User support & AI tooling

• Provide day-to-day technical support to lawyers and administrative staff, both on-site and remotely.

• Deploy, configure and administer the AI platforms used by the firm, and coach users on getting value from them.

• Ensure that use of AI tools remains consistent with the firm's confidentiality and data handling policies.

• Provide technical support for online hearings, virtual mediation and arbitration sessions, client meetings, seminars and firm events.

EssentialYêu cầu công việc

Essential

• Bachelor's degree in Information Technology, Computer Science, Information Security or a related discipline.

• Minimum 3 years' experience in an IT support or IT administrator role; experience in a law firm, audit firm, consultancy or other professional services environment is strongly preferred.

• Strong working knowledge of Windows administration, Microsoft 365 / Entra ID (Azure AD) and enterprise networking.

• Sound understanding of information security principles and personal data protection.

• Good English reading comprehension for technical documentation; working conversational English.

Preferred

• Certifications such as MS-102, CCNA, CompTIA Security+ or equivalent.

• Experience deploying AI or automation tools in a business environment.

• Scripting ability (PowerShell, Python) for administrative automation.

• Experience working in a high-confidentiality environment.

Personal attributes

• Discretion and a strong instinct for confidentiality — this is a threshold requirement in a legal practice.

• Proactive, resourceful and calm under pressure when systems fail during working hours.

• Patient and clear when supporting non-technical users.

WHAT WE OFFER

• Competitive salary, negotiable based on experience and capability.

• Performance and firm-results based bonuses.

• Full social, health and unemployment insurance in accordance with Vietnamese law.

• Direct exposure to leading technology and AI platforms in a professional legal setting.

• A professional working environment at one of Vietnam's leading litigation firms.

Quyền lợi

• Máy tính xách tay: Being fully equiped with mordent office equipments (PC, homephone, stationery,…);
• Hoạt động nhóm: Birthday gifts, Holiday Gifts, Teambuilding, Year-end Party, Annual Healthcare checking;
• Khác: SMUI, annual leave, holidays, 13th month salary and other benefits according to Vietnamese Law;