IT Helpdesk & Power Platform Support

Provide first-level IT support for hardware, software, and network-related issues.
Install, configure, and maintain Windows PCs, laptops, printers, and peripheral devices.
Support Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint.
Manage user accounts, IT assets, and software licenses.
Troubleshoot hardware, software, and network connectivity issues.
Develop and maintain business process automation using
Microsoft Power Platform
(Power Automate, Power Apps, Microsoft Forms).
Prepare and update IT documentation, user guides, and standard operating procedures.
Collaborate with internal departments to improve business processes through digital solutions.
Bachelor's degree or College diploma in Information Technology, Computer Science, or a related field.
1–2 years of experience in IT Helpdesk, IT Support, or IT Operations.
Basic understanding of:
Windows Operating Systems
Microsoft 365
Computer networking (TCP/IP, LAN/WAN, Wi-Fi)
Hardware and software troubleshooting
Experience with
Power Automate, Power Apps, SharePoint, or Microsoft Forms is an advantage.
Good problem-solving and communication skills.
Service-oriented mindset with a proactive attitude.
Ability to communicate in English for work.
Experience working in a Japanese company is a plus.
Ngành nghề: Hành chính / Thư ký, CNTT - Phần mềm, CNTT - Phần cứng / Mạng
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Đồng Nai