Import-Export Documentation Supervisor

Job Responsibilities

• Supervise and manage the daily operations of the Import-Export Documentation team to ensure all documentation is completed accurately and on time.

• Liaise with customers to collect, review, and receive documents related to import and export shipments.

• Review and approve import-export documentation in accordance with contractual requirements (e.g., L/C issuance, Certificate of Origin (C/O) application, import/export licenses, and other trade compliance documents).

• Coordinate with shipping lines, freight forwarders, customs brokers, and relevant authorities to ensure smooth import and export operations.

• Oversee the preparation of import-export documents for customs declaration procedures and ensure compliance with Vietnamese Customs regulations.

• Monitor customs clearance progress and resolve documentation-related issues to minimize shipment delays.

• Research, interpret, and update changes in import-export regulations, customs procedures, and tax policies, providing guidance to both customers and internal teams.

• Ensure the team performs customs declaration procedures accurately using customs declaration software.

• Train, coach, and develop junior documentation staff while monitoring individual and team performance.

• Review and improve documentation processes to enhance operational efficiency and service quality.

• Prepare reports on documentation activities, operational performance, and compliance for management.

• Perform other duties assigned by management.

Working Hours

• Monday – Friday: 08:00 AM – 05:00 PM

Job Require

Yêu cầu công việc

Job Requirements

• Male/ Female, aged 28–35 (Refer Female)

• Bachelor's degree or above in Economics, Logistics, International Business, Supply Chain Management, or related fields.

• 5–8 years of experience in Import-Export Documentation, Customs Documentation, or related roles, including experience in team leadership or supervisory responsibilities.

• Strong knowledge of import-export documentation, customs regulations, import/export tax policies, L/C, C/O, and international trade procedures.

• Proficient in customs declaration software and Microsoft Office applications.

• Good English communication skills (both written and spoken).

• Strong leadership, problem-solving, planning, analytical, reporting, and organizational skills.

• Excellent communication and stakeholder management skills.

• Detail-oriented, proactive, highly responsible, and capable of working under pressure.

Salary Range:

• Around 18 – 20 million VND/month (Gross)

Benefits

• Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations.

• Professional and dynamic working environment with opportunities to maximize personal capabilities.

• Leadership development and career advancement opportunities.

• Opportunities to participate in process improvement and operational excellence initiatives.

• Annual performance review and professional development opportunities.

Quyền lợi

• Chăm sóc sức khoẻ: Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations.
• Giải thưởng: Professional and dynamic working environment with opportunities to maximize personal capabilities.
• Khác: Career advancement and professional development opportunities.