[Hoan Kiem - Hanoi] QC Engineer

1. Handling Quality Issues (Claim Management)
Confirm defect status at customer site:
Verify defect phenomenon, affected quantity, and related production lot
Assess impact level (e.g., line stop risk)
Implement containment actions:
Arrange sorting/screening at customer site when required
Ensure no defective parts are delivered to production
Collect and analyze information:
Use 5W2H method to clarify issue details
Prepare defect report (NG report) with clear description and visual evidence
Translate and submit report to supplier
2. Quality Documentation Management
2.1 New Model
Deploy required quality documents based on customer.
Follow up supplier to ensure on-time submission of documents
Review and validate documents:
Check completeness and consistency before submission
Update document status to quality system.
2.2 Mass Production
Collect quality documents upon customer request:
Inspection reports, certificates, lot data, etc.
Review documents before submission to customer:
Ensure accuracy, format compliance, and approval status
Control 4M changes (Man, Machine, Material, Method):
Follow up supplier for any changes
Ensure proper notification and customer approval
Bachelor’s degree in Engineering: Mechanical / Automotive / Industrial / Materials or related field
QC / QA  experience is a plus
Good command of English: Reading and writing technical documents, communication with suppliers and customer
Fresher is welcome to apply.
Ngành nghề: Quản lý chất lượng (QA/QC), Sản xuất / Vận hành sản xuất
Kinh nghiệm: Không yêu cầu
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hà Nội