Head of Learning & Development

MAIN DUTIES

Report to VP of Human Resources, the Head of Learning & Development is in charge of all training & development functions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Planning, implementing, and evaluating the learning and development programs; lead and drive related employee engagement initiatives, HR communications, employer branding activities, and other HR functions as required.

• Develop, implement, and oversee the resort’s learning and development strategy, programs, and initiatives.

• Conduct training needs analyses and develop learning solutions to enhance employee capability and performance.

• Design, develop, and deliver training programs using various learning methodologies, including classroom, virtual, and blended learning.

• Lead supervisory, leadership, and managerial development programs to strengthen the resort’s talent pipeline.

• Oversee departmental training activities and trainer development programs to ensure effective knowledge transfer and capability building.

• Ensure compliance training requirements are met in accordance with company policies, legal requirements, and industry regulations.

• Manage internship and talent development programs as assigned.

• Partner with internal trainers, subject matter experts, and external training providers to develop and deliver learning solutions.

• Evaluate training effectiveness, analyze learning outcomes, and implement continuous improvement initiatives.

• Manage training records, learning management systems, reports, and training budgets.

• Drive a culture of continuous learning, development, and high performance across the organization.

Employee Engagement & HR Partnership

• Lead employee engagement, recognition, and well-being initiatives to enhance employee experience and retention.

• Develop and oversee HR communication and employer branding initiatives related to learning and development.

• Manage learning and HR communication platforms and channels as assigned.

• Partner with department heads and HR leader on talent development, succession planning, performance management, and employee engagement initiatives.

• Lead or participate in HR projects and organizational development initiatives as assigned.

Yêu cầu công việc

• University Degree is required. Oversea Education in related fields is preferred.

• Minimum 10 years of experience in Training & Development, preferably in related industries such as hospitality, gaming with experience in international resorts, 5-star hospitality groups, integrated resort…

• Strong command of spoken and written English.

• Ability to work independently and collaboratively in a fast-paced environment.

Quyền lợi

• Chăm sóc sức khoẻ: Chương trình bảo hiểm sức khỏe cao cấp
• Nghỉ phép có lương: Theo luật Việt Nam hiện hành
• Đào tạo: Cơ hội đào tạo và phát triển
• Xe đưa đón: Hàng ngày
• Căn-tin: Bữa ăn trong ca làm việc
• Khác: Nhà ở cho nhân viên ở xa