[Hai Phong] Senior Coordinator, Vendor Logistics Program

• Execute established processes and audit measures to support and meet customers’ requirements at agreed level.

• Execute and adhere to customer service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.

• Problem Resolution – ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.

• Streamline processes...

Yêu cầu công việc

Upselling Local Accounts:

• Generate new vendor logistics business and manage relationships with local factories/vendors.

• Monitor pipeline opportunities and support ad-hoc pricing while offering suitable VLP product bundles to factories/customers.

• Enhance the overall customer experience and support the Commercial/KAM value proposition.

• Position APLL to engage with key stakeholders, influencers, and decision-makers within customer organizations.

• Train the customer service team on...