German/Spanish Speaker People Services Officer - Tier 1

Job Title:
German/Spanish Speaker People Services Officer - Tier 1
Job Location (Short):
Budapest, HUN, 1134
Discipline:
HR
Career Site Contract Hours:
32-40

Quyền lợi

A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package)
Home office opportunity (3 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Vacancy description
In this role, you have knowledge of the collective labor agreement, manuals, systems and processes and can make connections and analyze them.
You will be responsible for first line requests in Tier 1 and providing solutions to employees for these requests. You will work closely with team leaders, Tier 2, and HR stakeholders to develop and implement operational strategies that align with the organisation's values, culture, and objectives.
Processing service requests on for example, hours and declarations, workforce administration, contracting, onboarding, learning administration, total rewards.
Keeping knowledge in our HR tools up to date
Connecting data from various HR systems Motivate your teammates and ensure team spirit
Handling complex changes with standard deviations, processing them in the HR and time registration systems
Informing the employee regarding the question asked
Processing changes and corrections retroactively  Coordinate annual plans with locations (such as scheduling matters and training plans)Handling shared invoicing regarding HR interventions
Generating overviews to perform additional checks and analyzes on processed changes/data, acting proactively on this
Checking for consistency between the different HR systems
Responsible for reports and controls in line with ICF framework
Keeping processes and work instructions up to date within the areas of responsibility
Continuously standardize processes in order to transfer them from Tier 1 to Tier 0
Is willing to change and able to anchor improvement proposals to optimize and/or automate end-to-end HR processes Maintaining data for KPIs
Know where the knowledge can be found within the knowledge management systems, or know in which department the question can be answered correctly Asks questions and takes a customer-friendly approach (respectful, polite, communicative)
Job Description Footer:
“The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything – a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."