[District 12/9] Customer Service/Content Moderator - 5 Days/Week

- Receive and process customer requests via phone, email, chat and text messages.
- Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.
- Provide accurate information about products/services, policies, terms of use.
- Guide customers to handle changes, refunds/cancellations of services, complaints.
- Ensure the best customer experience, respond quickly and professionally.
- Update special situations to management when necessary.
- Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project.
Yêu cầu công việc
- Opportunity to improve English communication skills in an international working environment.
- Professional training programs with foreign language support.
- Work directly with international customers and global projects.
- Clear career path for candidates with strong English skills.
Quyền lợi được hưởng
- Income:
- Specifically:
- Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI).
- Attractive benefits:
- Full insurance (social insurance, health insurance, unemployment insurance).
- 24/7 accident insurance.
- 13th month salary.
- Annual leave
- Annual health check-up.
- International, professional, modern working environment.
- Clear promotion opportunities, in-depth training.