Director Of Academic Operations

A. Organizational Development & Operations Management

• Design and optimize the organizational structure of the Academic Department.
• Advise the Board of Directors on organizational restructuring and workforce planning in alignment with the company's current situation and 1–3 year strategic goals.
• Develop and standardize operational processes for an online education system serving 5,000–10,000 students.
• Establish cross-functional workflows and collaboration procedures.
• Recommend management tools, operational systems, and reporting frameworks for the BOD.
• Develop compensation structures, KPIs, and performance-based incentive schemes.

B. Curriculum Development & Academic Product Management

• Conduct market analysis and evaluate customer needs based on data and industry trends.
• Lead and delegate R&D activities for exam-preparation programs across different educational levels, ensuring alignment with MOET requirements.
• Monitor examination trends, gifted student competitions, and educational developments.
• Standardize student placement, learning pathways, and expected learning outcomes.
• Design and implement monthly, quarterly, and annual operational reporting systems.

C. Academic Quality Management

• Develop and execute monthly, quarterly, and annual training plans.
• Establish training KPIs and quality assurance frameworks.
• Standardize academic materials, training procedures, and performance reports.
• Ensure consistent delivery of high-quality educational services.

D. Teacher Management & Development

• Develop and restructure teacher management systems.
• Establish standardized working procedures and performance expectations.
• Design teacher evaluation frameworks and career progression pathways based on ranking levels.
• Support the continuous professional development of teaching staff.

E. Recruitment & Talent Development

• Evaluate and improve teacher recruitment strategies and ranking systems.
• Develop recruitment, screening, onboarding, and training processes.
• Establish retention and talent development metrics.
• Collaborate with the HR Department on employer branding and recruitment communications.

F. Compensation & Financial Planning

• Develop competitive salary structures based on market benchmarks.
• Plan, implement, and report compensation, bonus, and KPI performance schemes.
• Monitor labor costs and support budgeting processes related to academic operations.

Yêu cầu ứng viên

Education

• Bachelor's or Master's degree in English Language, English Education, TESOL, Applied Linguistics, Educational Management, or related fields.
• IELTS 7.5 or equivalent (mandatory).
• DELTA, CELTA, or equivalent international teaching qualifications are highly preferred.
• Certifications in Operations Management, Human Resource Management, or Educational Leadership are advantageous.

Experience

• Minimum 3–5 years of experience in academic management or educational leadership.
• Minimum 3–5 years of experience managing large teaching teams of 100–300 teachers.
• At least 1–2 years of experience operating online education systems.
• Strong experience in curriculum development, quality assurance, and organizational management within the education sector.

Quyền lợi được hưởng

• Base Salary: VND 30,000,000 – 40,000,000/month (depending on qualifications and experience).
• Performance Bonus: VND 20,000,000 – 30,000,000/month, plus annual profit-sharing opportunities.
• Full social insurance, health insurance, and unemployment insurance in accordance with Vietnamese labor regulations.
• 13th-month salary and performance-based bonuses.
• Public holiday, Tet holiday, quarterly, and annual bonuses.
• 12 annual leave days.
• Professional and growth-oriented working environment.
• Team-building activities, company trips, birthday celebrations, and other employee engagement programs.