DevOps Engineer

KiotViet wishes to transfer a massive power of technology to every business model in Vietnam and Southeast Asia through our simple and effective solutions. KiotViet is committed itself to creating efficient, convenient products for micro, small and medium-size businesses. In over 13 years, with more than 1500 people who form KiotViet in present, we understand that our members of all time are the foundation of KiotVietnowadays and a launchpad for reaching a better KiotViet in the future. KiotViet is committed to creating a work environment that shares success, shares responsibilities.

We are looking for some DevOps Engineers to join our DevOps team. Joining us, you will have a chance to build and maintain one of the biggest infrastructure for ecommerce in Vietnam. Our teams deploy new code many times a day, and our production scale is massive. Hundreds of thousands of merchants will see your work within minutes. As a DevOps engineer, you will be involved in ensuring reliability of the whole system.

Key Responsibilities

• Set the standards with teams for building resilient, debuggable systems: set up Devops CI/CD pipelines, manage infrastructure as code.
• Respond to automated alerts and take actions.
• Manage ongoing incidents, using your understanding of KiotViet to involve the right teams and resolve as quickly as possible.
• Ensure that we never fail for the same reason twice.
• Knowledge of common web vulnerabilities, audit our infrastructure for security issues and keep it safe.

Yêu cầu ứng viên

• Systems Thinking
  • Strong end-to-end systems thinking: application → network → infrastructure
  • Root cause analysis mindset, clear technical communication
  • Software development background (backend/full-stack) is a big plus
• Operations Experience 
  • Linux administration and troubleshooting (must-have)
  • Containers & Kubernetes: deployment, operation, debugging
  • CI/CD & automation: GitLab CI / Jenkins / GitHub Actions; scripting in Python, Go, or Shell
  • Infrastructure as Code: Terraform, Ansible
  • Observability: Prometheus, Grafana, ELK, or similar
  • Databases & middleware: SQL Server, Redis, Kafka, RabbitMQ, Nginx/HAProxy
  • Incident response: on-call experience, post-incident reviews
  • Experience with a meaningful subset is enough — nobody has all of it
• AI-Native Mindset
  • Daily use of AI tools (Claude Code, Copilot, Cursor, or similar) to boost productivity: debugging, automation, runbooks, incident analysis
  • Able to get good results from AI and verify output before applying to production
  • Bonus: built AI-assisted tooling or automation for the team
• Nice to Have
  • GitOps (ArgoCD/Flux)
  • API Gateway (APISIX, Kong)
  • Security practices: secrets management, image scanning, least-privilege access
  • Internal tools / self-service platform experience

Quyền lợi được hưởng

• Competitive salary and wages (willing to negotiate)
• Compensation, pay raise approval at least 1 time per year, performance bonus (up to 2-month salary)
• Social – Health – Insurance paid fully. Healthcare: Annual health check-up, Premium Health Insurance ( from level 3-3 according to the company's regulations)
• Advantageous and yield benefits, benefits for employee’s relatives
• Unlimited chance of being promoted based on employee’s performance