Communications & Content Executive

Job overview: Implement communications activities, manage content and CRM operations, and support event organization to enhance AIT Vietnam’s image and communications effectiveness.

1. Communications Content Development

• Develop and publish content for the website, Facebook page, LinkedIn, newsletters, and other communication channels.
• Identify and develop stories about students, alumni, faculty members, partners, and AIT Vietnam’s activities.
• Produce articles, interviews, success stories, testimonials, news updates, and inspirational content.
• Coordinate the production of multimedia content, including images, short videos, and other digital content.

2. Communication Channel Management

• Update and manage website content.
• Manage and maintain social media channels.
• Monitor engagement and recommend improvements to communications effectiveness.

3. CRM Administration

• Manage and update customer data in the CRM system.
• Monitor the lead-handling status of relevant units.
• Consolidate and report data as required.

Note: This position does not directly provide admissions consulting or engage in lead nurturing/customer follow-up activities.

4. Marketing Support

• Support the implementation of marketing campaigns.
• Coordinate with marketing and communications service providers.
• Consolidate data and report on campaign effectiveness.

5. Event Organization Support

• Carry out assigned tasks during event organization and implementation.
• Coordinate with relevant units to execute events.
• Support event coordination and serve as an MC/moderator when necessary.
• Implement communications activities before, during, and after events.

6. Others related to office work may be assigned by the Executive Director and Head of Department.

Yêu cầu ứng viên

QUALIFICATION & KNOWLEDGE:

• Bachelor’s degree, or equivalent qualification in a relevant field.
• Strong writing skills in both Vietnamese and English.
• Ability to gather information, conduct interviews, and develop compelling stories (storytelling).
• Strong communication, presentation, and event-hosting skills.
• Proficiency in office applications, Canva, AI tools, and digital communications platforms.
• Proactive, creative, and a strong team player.

ABILITIES/ QUALITIES:

1. Honest, careful, responsible, confidential, and teamwork.

2. Willing to support other departments.

3. Acquire strong interpersonal skills

Quyền lợi được hưởng

-          100% official salary during the probation period

-          5% allowance for cost-of-living adjustment

-          Full salary rate for compulsory social insurance

-          Performance-based, spot bonus and various bonuses

-          02 day-offs per week; 14 days of annual leave; annual health check-up; teambuilding; etc.

-          Other compensation and benefits entitled for official employees

-          Clear opportunities in promotion and career roadmap

-          Network with high-level students, distinguished professors and experts.