Tuyển dụng Chăm Sóc Khách Hàng Logistics - Tiếng Trung Tốt tại Hồ Chí Minh

- Direct communicate with Customers to receive inquiries for transportation & customs.
- Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries.
- Input data accuracy and well update in system.
- Complete all necessary records and reports in a timely and accurate manner.
- Supervise and coordinate unloading of inbound/outbound shipments.
- Prepare related documents for the shipment/order.
- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
- Maintain good relationship with customers and subcontractors.
- Respond to customer’s emails and escalations for activities in a timely manner.
- Conduct operation in line with SOPs, work instructions.
- Comply with the safety environment policy and company regulations.
- Maintain teamwork, productive working environment.
- Send invoices and shipments documents to request payment from customers.
- Strictly follow safety policies and client’s requirements and regulations.
Yêu cầu công việc
- Graduated with major in Economics, Logistics, Foreign trade, etc.
- Good at Chinese (HSK4).
- At least 1 year experience in the same position and in a Logistics company.
- Proficiency in computer software like MS Office, typing.
- Good interpersonal and negotiation skills.
- Customer-oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player.
Quyền lợi được hưởng
- Salary: 15-20 mil/month
- Compulsory Social Insurance based on high basic salary.
- Other benefits: Holiday, Tet, birthday, annual health check, PVI healthcare.
- Working in a friendly, professional, dynamic and developing environment.
- Trained and improved customer care knowledge and skills.