Chăm Sóc Khách Hàng/Customer Sales

• Support and consult customers from walk-ins, hotline, and marketing channels
• Provide information about dental services, treatment plans, costs, and promotions
• Follow up with customers via calls/messages to confirm appointments and support treatment decisions
• Build and maintain good relationships with customers before, during, and after treatment.
• Coordinate with Dentists, Clinic teams, and Marketing teams to ensure smooth customer experience.
• Update customer information and prepare basic consultation reports
• Achieve assigned KPIs related to consultation and customer conversion.

Yêu cầu ứng viên

• College degree or above.
• Fluent English communication skills (spoken and written) are mandatory. This role regularly interacts with international patients via phone, chat, email, and in person.
• Minimum 1 year of experience in Sales, Telesales, Customer Service, or Customer Consulting, preferably in Healthcare, Dental Clinics, Aesthetic/Beauty, or Premium Service industries.
• Strong skills in customer consultation, persuasion, relationship building, sales closing, and objection handling.
• Able to work under high pressure and willing to work overtime when required.

Quyền lợi được hưởng

Competitive Income Package

• Base salary: VND 13,000,000 – 15,000,000/month
• Lunch allowance: VND 700,000/month
• KPI bonus: VND 1,000,000 – 6,000,000/month (or higher based on performance)

Additional Benefits:

• Annual company trip & health check-up
• Bao Viet Health Insurance
• Professional, premium working environment
• Training opportunities in:
  • Customer consultation skills
  • Advanced dental knowledge
• Career growth opportunities within Elite Dental Group