Certifier - Textile

PURPOSE OF THE ROLE

The certifier makes certification decisions for the schemes, programmes or modules assigned to him/her.

JOB RESPONSIBILITIES 

- Facilitate, monitor and ensure a correct certification process:

• Implementation of new or updated documents; internally and externally;
• Marketing and information, offers, management of clients and relations, filing offers;
• Checking returned offers, Client File, sending Criteria and invoice to client, scheduling first assessments;
• Monitoring assessments and non-conformities, filing documentation;
• Checking assessment documentation, drafting, signing and sending of report, filing report;
• Checking report, certification decision, certification mark, signing and sending certificate, filing certificate;
• Management of execution of post certification: scheduling of assessments, assigning audits to be carried out, invoice, decision to suspend or withdraw certification, written information for reduction, suspension or withdrawal of certificate, updating the List of Certificates and Clients, traceability actions, filing documentations

- Making certification decision;

- Assistance with handling of claims, appeals, complaints and concerns;

- Monitoring of (Senior/witness) assessors;

- Training of assistants, identifies and proposes the need for training of assessors;

- Registration, investigation, handling and follow-up of complaints:

• Registration, selection, implementation and follow-up of improvements;
• Filing of Improvement Form.

Yêu cầu ứng viên

KEY REQUIREMENTS:

• Bachelor's degree in a relevant field.
• At least 2 years of experience in the textile industry.
• Good command of spoken and written English.
• Knowledge of business management practices and clients’ business operations.
• Understanding of clients’ products, processes, and organizational structures.
• Familiarity with management system standards, certification schemes, and normative documents.
• Ability to identify and assess risks related to products and processes.
• Knowledge of certification body procedures and quality management systems.
• Strong training and coaching skills.

COMPETENCIES & PERSONAL ATTRIBUTES:

• Diplomatic and tactful when dealing with people.
• Professional, courteous, and business-oriented.
• Decisive with strong logical reasoning and analytical skills.
• Ethical, honest, fair, and discreet.
• Independent, accurate, and detail-oriented.
• Strong managerial and representative capabilities.
• Coaching mindset with persistence and focus on achieving objectives.
• Excellent communication skills with both internal and external stakeholders.

FUNCTIONAL SKILLS:

• Ability to review and evaluate client documents against scheme requirements.
• Ability to assess process and product risks for assigned modules.
• Ability to apply quality management procedures and certification scheme requirements.
• Ability to interpret and evaluate information in audit and assessment reports.

Quyền lợi được hưởng

• Competitive salary (negotiate according to capacity); Attractive year-end bonus;
• Probation with 100% official salary
• Health-care Insurance
• Social insurance, health insurance, unemployment insurance according to Labour Laws (full salary)
• Laptop provided for work
• International and hybrid-working environments
• Opportunity to participate in attractive training courses and annually events of PCU: team building, sport champion,..
• All the cool stuff you expect from office: Free coffee, snacks, events, personalized workstations.