Business Analyst Product Growth

Top 3 Reasons To Join Us Salary negotiable based on performance bonus ++ Full insurances according to the Labor Law An ambitious and humane startup team The Job

About TeenCare AI

TeenCare builds the intelligence that helps teens thrive and parents make better decisions.

We combine weekly 1:1 mentoring with AI-powered insights — turning real-life signals into clear, actionable guidance for families across Southeast Asia.

As we scale, we are looking for a Business Analyst to help turn data and user insights into product and growth improvements.

The Role

You will work across Product, Growth, and Operations to:

• understand user behavior
• identify problems
• propose solutions

This role sits close to product execution and offers a path toward Product Owner / Product Lead.

What You’ll Do

1. Analyze User Behavior & Performance

• Track and analyze key metrics across the funnel:
  • onboarding
  • engagement
  • retention
• Identify patterns, drop-offs, and opportunities

2. Turn Data into Insights

• Work with Product, CS, and Growth teams to understand user pain points
• Analyze customer feedback, complaints, and usage data
• Translate findings into clear, actionable insights

3. Support Product & Growth Decisions

• Propose hypotheses and improvements based on data
• Support prioritization of product initiatives
• Work with teams to measure impact of changes

4. Bridge Teams with Clarity

• Help structure problems and break them down logically
• Communicate insights clearly across teams
• Ensure decisions are backed by data and reasoning

Your Skills and Experience

What We’re Looking For

• 1–3 years experience in Business Analysis, Data, Product, or similar roles
• Strong analytical and structured thinking
• Comfortable working with data (Excel/Sheets, basic SQL is a plus)
• Curious about user behavior and product performance
• Clear communication and logical reasoning

Nice to Have

• Experience in startups or fast-paced environments
• Exposure to product or growth teams
• Interest in AI, education, or consumer products

Why You'll Love Working Here

• Salary negotiable based on ability + performance bonus ++
• Work directly with Founders, CEO & Leadership Team.
• Transparent salary increase/level increase roadmap, based on data, Performance Review every 3 months.
• Enjoy full social insurance, health insurance policies, other benefits in accordance with the provisions of the Labor Law and the Company‘s benefits: 12 days of paid leave/year, work from home, 90 minutes of menstrual leave/month, etc.
• Promote Employee Well-being of each member: countless internal bonding activities such as weekly Happy Hour, quarterly TeamBuilding, Year End Party, constantly changing Pantry/Cafeteria menu, etc.
• Opportunity for breakthrough development: Opportunity to learn, cultivate and develop necessary skills with a clear training and development roadmap with a team of experienced Mentors/Buddies.
• Strong learning culture through a series of Onboarding New Builders activities. A series of attractive Monthly Learning, Sharing, Training, Mentoring, and Builder Forum series are waiting for you. In addition, TeenUp