Brand Experience Supervisor

The Brand Experience Supervisor is responsible for translating Brand Experience strategy into communication frameworks, experience concepts, and engagement initiatives. The role ensures all customer-facing experiences consistently reinforce Apollo's brand promise and intended emotional outcomes.

Key Responsibilities

Customer Understanding & Insights

Understand parent and student behaviours, expectations, motivations, and engagement patterns across touchpoints.

Consolidate customer insights and recommend Brand...

Yêu cầu công việc

Bachelor's degree in Marketing, Communications, Customer Experience, or related fields.

Minimum 3 years of experience in one or more of the following areas: Brand Experience, Customer Experience, Communications, Event & Activation, Learning Experience

Experience in education, membership, or other relationship-based service industries is preferred.

Experience in developing concepts, customer journeys, campaigns, or engagement initiatives is highly desirable.

Strong...