Tuyển dụng B2B Commercial & Solution Lead tại Hồ Chí Minh

POSITION SUMMARY:

We are looking for a highly driven and commercially minded B2B Solution Lead to

own and manage end-to-end B2B commercial projects across OEM/ODM, Private

Label, Corporate, Hotel, Export and Strategic Accounts.

This position is responsible for transforming customer requirements into

commercially viable business opportunities by leading the entire process from

Lead Generation → Customer Brief → Feasibility Assessment → Costing & Quotation →

Product Development Coordination → Production Execution → Delivery → Collection.

The B2B Solution Lead acts as the commercial owner of customer commitments and

business outcomes while coordinating closely with R&D, Factory, QA/QC,

Regulatory, Logistics and Finance teams to ensure successful project execution

and customer satisfaction

ROLE AND RESPONSIBILITIES

1| B2B Business Development & Channel Ownership

• Develop and expand OEM/ODM, Private Label, Export, Corporate Gift and Hotel

business channels.

• Identify and pursue new business opportunities and strategic accounts.

• Build and maintain long-term relationships with customers and business

partners.

• Conduct prospecting activities and generate qualified sales opportunities.

• Develop and manage sales pipelines to achieve revenue targets.

• Monitor market trends, competitor activities and customer needs.

2| End-to-End Customer Solution Management

• Receive, analyze and clarify customer briefs and business requirements.

• Coordinate with R&D and Factory teams to evaluate product feasibility and

production capacity.

• Prepare costing calculations, quotations and commercial proposals.

• Negotiate pricing, MOQ, lead time, product specifications and payment terms.

• Coordinate sample development and customer approvals.

• Manage project timelines and ensure smooth communication among

stakeholders.

• Ensure customer expectations are aligned with operational capabilities.

3| Account Management & Customer Retention

• Manage strategic customer accounts and maintain strong customer

relationships.

• Conduct regular business reviews with key customers.

• Identify upselling and cross-selling opportunities.

• Resolve commercial issues and customer complaints effectively.

• Drive customer satisfaction and repeat business opportunities.

• Ensure contract compliance and service commitments are fulfilled.

4| Commercial Coordination & Project Governance

• Coordinate with R&D, Production, QA/QC, Regulatory, Logistics and Finance

teams throughout project execution.

• Monitor project milestones from development through delivery.

• Ensure product quality, regulatory compliance and on-time delivery.

• Escalate risks and provide timely solutions to avoid project delays.

• Maintain accurate project documentation and customer records.

5| Revenue, Collection & Commercial Performance

• Achieve assigned revenue and gross margin targets.

• Monitor contract profitability and commercial performance.

• Support sales forecasting and demand planning activities.

• Follow up receivables and ensure timely collection of customer payments.

• Work closely with Finance to reduce overdue debt and improve cash conversion.

• Prepare weekly and monthly sales performance reports.

6| Retail Commercial Support

• Support retail commercial activities when required.

• Identify potential B2B opportunities from retail customers and events.

• Coordinate with Retail Sales Staff to generate qualified leads.

• Contribute to overall commercial growth across multiple channels.

Education & Experience

• Bachelor's Degree in Business Administra

Yêu cầu công việc

Education & Experience

• Bachelor's Degree in Business Administration, Marketing, International Business, Economics or related fields.

• Minimum 4–6 years of experience in B2B Sales, Business Development, Key Account Management or Commercial roles.

• Experience in Food Manufacturing, FMCG, Chocolate, Cacao or OEM/ODM businesses is highly preferred.

• Proven experience in quotation preparation, costing and contract negotiation.

• Experience managing complex customer projects from initiation to completion.

Knowledge & Skills

• Strong commercial and business acumen.

• Excellent negotiation and presentation skills.

• Strong project management and coordination capabilities.

• Good understanding of costing, margin management and pricing strategies.

• Ability to work effectively with cross-functional teams.

• Strong problem-solving and decision-making skills.

• CRM and sales pipeline management experience.

• Good English communication skills, both written and spoken.

Personal Attributes

• Strong ownership mindset.

• Customer-focused and results-driven.

• Proactive and highly accountable.

• Ability to work under pressure and manage multiple projects simultaneously.

• Adaptable and comfortable working in a fast-paced, growing organization.

Quyền lợi

• Chăm sóc sức khoẻ: SHUI (social, health and unemployment insurance) provided in full, based on gross salary 24/7 health insurance Yearly health check
• Nghỉ phép có lương: 12 days of annual leave plus 1 birthday leave
• Đào tạo: Training and career development opportunities
• Cơ hội du lịch: Annual company trip, subject to business performance
• Khác: Salary: Negotiable Lunch allowance and parking allowance, depending on working location Annual salary review