Assistant Community Manager - Leasing Office (Trợ Lý Quản Lý Trung Tâm Vận Hành)

Sales & Occupancy ManagementDrive sales activities to achieve monthly revenue targets and maximize occupancy for hot desks, dedicated desks, and private offices.
Actively identify, reach out to, and convert potential leads through networking and direct sales efforts.
Conduct professional site tours and lead negotiations for lease agreements with prospective members.
Collaborate with the Marketing and Leasing teams to develop promotional campaigns and competitive pricing strategies.
Analyze market trends and competitor performance to maintain a competitive edge in the local coworking market.
Operations & Centre ManagementOversee day-to-day operations of the coworking space, ensuring a safe, clean, and professional environment.
Manage leases, contracts, billing, and payment collection in coordination with Finance.
Supervise opening/closing procedures, facility maintenance, and third-party vendor services.
Ensure full compliance with company standards and local regulations.
Customer Experience & Community BuildingDeliver exceptional service to create a welcoming and productive environment for all members.
Develop and execute community events, networking sessions, and workshops to foster member engagement.
Promote collaboration among tenants and external partners.
Handle escalations and resolve member issues promptly to maintain high tenant satisfaction.
Team Leadership & PerformanceLead and coach Community Associates to achieve operational and service excellence.
Foster a positive, high-energy work culture aligned with UOA values.
Reporting & CoordinationPrepare comprehensive reports on sales, occupancy rates, and revenue for management review.
Contribute to budgeting and business planning for the coworking division.
Yêu cầu công việc
Bachelor’s degree in business administration, Hospitality, Real Estate, or related field.
Minimum 5 years of experience in coworking, hospitality, or property management, including at least 2 years in a leadership role.
Proven track record in sales, leasing, or customer experience management.
Strong communication, negotiation, and leadership skills.
Fluent in English and Vietnamese (verbal & written).
Quyền lợi được hưởng
Competitive salary package.
Full salary in probation.14 days annual leave.
Healthcare insurance.
Teambuilding, company trip every year.
Work on prestigious real estate developments.
Career progression in a leading property group.