Air Operation (Senior/ Supervisor Level)

Support in space arrangement / procurement capacity with carriers / coload partner.
Dealing with issuing MAWB , transmit data FWB/FHL , internal management systems
Record reservations and ensure all aspects of the bookings are properly recorded in file.
Provide timely feedback in shipment issues / solution to Overseas offices, Sales and Customers for regarding cargo shortage/ damage/ any claims.
Ensure all file closing and required report are done accurately, in a timely manner across internal systems.
Collaborate with internal team members to ensure efficiency, excellent customer service and creative problem resolution.
Perform other duties, as assigned by management.
Yêu cầu công việc:
Education & Qualifications: Bachelor’s Degree or Diploma
Working Experience:
2-3 years of related experience in Airfreight industry (Airline/GSA, Freight Forwarding) either dealing with Air cargo reservation /operation / handling and documentation.
Fluency in English is a must.
Comfortable working within a fast-paced and deadline-driven environment.
Ability to work under pressure.
Strong analytical skills and problem-solving mentality.
Commercial experience/capabilities.
Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner.
Proficient in relevant computer applications.
Strong attention to detail and accuracy
Good understanding and experience in air freight documentation, Airlines / Freight forwarding system, countries regulation, airline operations, air export operations.
Must be able to prioritize tasks.
Ability to work independently or as a flexible team player.
Calm, professional, helpful, and courteous always.
Các phúc lợi dành cho bạn:
13th month Salary, Bonus
Full paid for Social Insurance, Health Insurance
Team activities, company outing trip
Ngành nghề: Xuất nhập khẩu, Vận chuyển / Giao nhận / Kho vận, Dịch vụ khách hàng
Kinh nghiệm: 2 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh