Admission Supervisor (Giám Sát Điều Hành) - Hà Nội

Planning
- Weekly SNS planning;
- Monthly Re-sales Planning;
Training and Development
- Conduct Workshop/Training for TA and Admission team;
- Observe TA and have the plan to improve weak TA;
- Admission Officer and TA Development;
- Monitor and train the Admission team to make sure they follow ILA policy;
Property management
- Maintain the building in proper conditions: tidy, clean and safe;
- Maintain all facilities and equipment in proper conditions: clean, safe and workable;
Risk management
- Monitor staff to make sure they deliver the right service and process: fire management, classroom management, building management, and handling problem;
- Manage all safety at the centre;
Inventory
- Responsible for appropriate forecast and ordering of materials for centre use;
Course administration
- Monitor all preparation and course delivery process;
- Monitor ILA customer care process;
Class Schedule
- Work closely with the sales and care team to open class and assign students in class; 
- Work close with sales and care team to forecast new classes;
TA management 
a. Teaching Assistant recruitment   
- Forecast TA; 
- Recruitment process;
- Induction;
b. Scheduling
- Scheduling for TA;
- Supporting Tasks;
- Taking class when requested;
- Doing cover absent when requested;
- Smart Scheduling;
c. Remuneration
- TA Salary/Scale;
- TA Contract;
- TA Excellent Award;
- Leave and Termination;
d. TA Performance management
- Observation: conduct, corrective action;
- Performance Appraisal;
- Disciplinary Process;

Yêu cầu ứng viên

University graduated
Experience
- Prefer 03 years of working experience in foreign company and in service product;
- Prefer working experience in an educational organization;
Technical skills
- Fluent in both English and Vietnamese (Upper - intermediate level);
- Familiar with Microsoft Office;
Soft Skills
- Leadership/ownership;
- Management skills;
- Team building and Communication skills;
- Problem solving skills;
- Training and coaching skills;
- Well-organise and detail management;
- Ability to work independently and as a part of the team;
Other requirements
- Be able to work on shifts, travel, and other assignment.

Quyền lợi được hưởng

• Competitive salary;
• Insurances fully provided;
• Private insurance will be provided for official staff;
• Discount up to 90% English tuition fees for staff and close relatives;
• An active, professional, dedicated working environment with experienced managers and friendly colleagues;
• Bonding trips and events;
• 14 day-off per year along with other benefits according to the company's regulations;
• Chances for promotion and transfer.