Account Manager

Summary

Serve as the primary liaison between clients and internal teams. Core priority is addressing client needs and concerns quickly and effectively to develop and maintain strong, long-term relationships.

1. Customer Relationship Management

- Act as the main point of contact for all matters relating to client needs and concerns.

- Build and strengthen client relationships to achieve sustainable, long-term partnerships.

- Maintain accurate client records, ensuring all contract updates and renewals are tracked.

- Monitor accounts proactively to ensure clients receive services that meet their needs while remaining within budget.

2. Project Management

- Lead the bidding process in collaboration with Account, Operations, and Admin teams.

- Develop creative ideas and execution strategies based on deep client insights and industry expertise.

- Oversee project execution, including real-time problem-solving, directing setup, communicating with operations staff, and managing vendors and costs.

- Evaluate project success and submit comprehensive post-project reports.

3. Leadership

- Assign and manage staff workloads to ensure all project timelines are met.

- Guarantee project quality aligns with client expectations and standards.

- Provide mentorship and training to staff members to support their ongoing career development.

Yêu cầu công việc

• 2+ years of relevant experience in a professional Event Agency, Marketing Agency, Advertising Agency, or Branding/PR Agency..

• Enthusiasm for event/activation

• Excellent communication skills

• Good use of English, both written and verbal

• Good presentation skill

• Competence in Microsoft Office

• Being ambitious, with the ability to withstand work pressure.

Quyền lợi

• Thưởng: Minimum 14 months' salary per year (including 13th-month salary), plus project and performance bonuses
• Chăm sóc sức khoẻ: Full statutory insurance (social, health, unemployment) and annual health check-ups
• Nghỉ phép có lương: 14 days leave full payment