Account Manager

Summary
Serve as the primary liaison between clients and internal teams. Core priority is addressing client needs and concerns quickly and effectively to develop and maintain strong, long-term relationships.

1. Customer Relationship Management
 

• Act as the main point of contact for all matters relating to client needs and concerns.
• Build and strengthen client relationships to achieve sustainable, long-term partnerships.
• Maintain accurate client records, ensuring all contract updates and renewals are tracked.
• Monitor accounts proactively to ensure clients receive services that meet their needs while remaining within budget.

2. Project Management
 

• Lead the bidding process in collaboration with Account, Operations, and Admin teams.
• Develop creative ideas and execution strategies based on deep client insights and industry expertise.
• Oversee project execution, including real-time problem-solving, directing setup, communicating with operations staff, and managing vendors and costs.
• Evaluate project success and submit comprehensive post-project reports.

3. Leadership
 

• Assign and manage staff workloads to ensure all project timelines are met.
• Guarantee project quality aligns with client expectations and standards.
• Provide mentorship and training to staff members to support their ongoing career development.

Yêu cầu ứng viên

• 2 years of relevant experience in a professional Event Agency, Marketing Agency, Advertising Agency, or Branding/PR Agency..

• Enthusiasm for event/activation

• Excellent communication skills

• Good use of English, both written and verbal

• Good presentation skill

• Competence in Microsoft Office

• Being ambitious, with the ability to withstand work pressure.

Quyền lợi được hưởng

•  Performance-based bonus (attractive).

• Annual company trip.

• Monthly / quarterly internal activities & team bonding.

• Professional, dynamic working environment.