Account Executive (Quản Lý Khách Hàng)

We are recruiting an Account Executive with a strong sales mindset to drive revenue growth for F.Learning Studio.
This role focuses on converting opportunities into signed projects, while actively building and qualifying a steady pipeline through outreach and market engagement. You will represent F.Learning in early conversations, discovery calls, and proposal discussions - turning client needs into clear, value-driven solutions across learning design, animation, and visual communication services.
But you won't go at it alone! F.Learning is here to help you with:

• Supportive environment: Our team thrives on continuous learning, collaboration, creativity, and a can-do attitude.
• Global exposure: Work with clients from diverse industries, enhancing your intercultural skills.
• Growth opportunities: We invest in your professional development with learning opportunities and career advancement.

And FYI, Life at F.Learning is PRETTY AWESOME!

• We treat people like, well, people. Respect and open communication are our superpowers.
• No drama, just results. We focus on getting things done and having fun along the way.
• Snacks. Lots of snacks and some chatting. Because who can conquer words on an empty stomach and a daunting spirit

FOR MORE DETAILED:

Your Daily Responsibilities:

Sales & Account Ownership

• Identify and engage potential clients, understanding their needs and presenting tailored solutions.
• Manage the sales cycle from prospecting to closing deals, ensuring smooth onboarding and client satisfaction.
• Act as a consultative seller, translating client pain points into clear, outcome-driven solutions as well as maintaining strong relationships with existing clients, acting as a trusted advisor to support their long-term goals.
• Drive deal momentum to efficiently close projects while managing and growing assigned accounts through upsell opportunities, and long-term client trust.
• Stay up-to-date with industry trends and our service offerings to provide informed recommendations to clients.
• Collaborate with internal teams (creative, production, L&D and marketing) to ensure seamless project execution and client satisfaction.
• Apply AI tools and smart prompts to improve how you support and advise clients.

Business Development & Pipeline Growth

• Research and define micro-segments within training, communication, and healthcare market to design test offers and outreach messages for mini-outreach campaigns
• Run discovery calls to validate problems, uncover real needs, and help frame early-stage solutions.
• Track responses and update CRM accurately to continuously improve messages.

How to overcome the challenges:

YOU are the one who:

• Bearing strong potential in B2B sales, account management, or business development.
• Having strong communication skills, has interests in communications and negotiations.
• Having systems thinking & experiment-first mindset, who’s not discouraged by rejection or failure.
• Strong curiosity about markets and buyer behavior with analytical thinking and structured problem-solving.

YOUR skill and experiences:

• Having a Bachelor's degree or higher in marketing, business management, or relevant at a foreign institution is an advantage.
• Excellent verbal and written in English since you will be working with international clients.
• Flexible in work. Ability to work independently and collaboratively as a member of a team.
• Being open-minded, result-driven, and self-motivated.

Yêu cầu ứng viên

Having a Bachelor's degree or higher in marketing, business management, or relevant at a foreign institution is an advantage.
Excellent verbal and written in English since you will be working with international clients.
Flexible in work. Ability to work independently and collaboratively as a member of a team.
Being open-minded, result-driven, and self-motivated.

Quyền lợi được hưởng

• Work with our clients (99% are foreign organizations/companies in many different industries) to have opportunities to improve your intercultural skills.
• Salary: Negotiable with 13th-month salary and bonus based on performance.
• Holidays bonus: International Workers’ Day, Vietnam’s National Day, Lunar New Year.
• 12 leave days & 4 sick leave days per year
• Performance review every year.
• Annual periodic health examination.
• Insurance packages for employees include social insurance and premium health insurance.
• Funded break-release twice a year and other interesting events.
• A comfortable working space that supports thoughts wandering, ideas seeking, and freedom inspiring.
• Working hours: 8:30 am – 6:00 pm (including 1.5 hours for lunch break).