Sales Development Representative — Otter.ai

The Opportunity

As a Sales Development Representative, your role is to lay the foundation for Otter Sales by engaging with prospects and customers, helping them understand the value of Otter, and moving them forward in the sales process. As Otter's first point of contact, you play a key role in building the Otter brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting. As part of this role, you will be tasked with engaging inbound leads, while also leveraging outbound prospecting to develop relationships with champions, influencers, and decision makers with our target accounts. You will partner closely with the Marketing, Operations, and with Account Executives to form a seamless GTM approach.

We strongly believe in the overall growth and continued development of each new hire. In joining the Sales Development team at Otter, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career in sales.

Your impact

• Play a pivotal role in attracting new customers and providing a great experience for Otter’s prospective customers
• Identify prospective customers, engage them, and schedule qualified meetings that assess mutual fit 
• Work closely with Account Executives to drive and close deals
• Partner with our rapidly growing Sales team to refine messaging and positioning to best support our sales process
• Maintain an up-to-date knowledge of our product and its value to customers
• Accurately enter, update, and maintain daily activity and prospect information in Salesforce
• Analyze sales data and recommend new outreach strategies

We're looking for someone who

• 1+ years of work experience (Sales and/or SaaS experience is a plus)
• Highly motivated and self-driven with comfort in a quota-carrying environment
• A strong interest in growing into a career in Software Sales (SaaS) 
• Excellent written and verbal communication skills
• Experience with following defined processes using CRM (Salesforce a plus)
• You have a go-getter attitude and are hungry for success
• You can multitask in a fast-paced environment, have the ability to think on your feet to unexpected questions, speak with confidence and clarity, and work as an individual as well as on a team
• A commitment to learning, being adaptable, and having a great attitude
• You are collaborative and coachable 
• Strong organization and time management

About Otter.ai

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process.  

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary Range

OTE range: $75,000 to $90,000 USD per year *potential inclusive of commission**

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.