Technical Product Specialist (Chemical/Adhesive)

Key Responsibilities

1. Product Evaluation & Technical Assessment
   Conduct product evaluation and testing activities based on specific product lines, application requirements, and relevant technical standards
   Analyze test results to identify deviations, performance gaps, and improvement opportunities
   Compare new materials/formulations against existing benchmarks to support product development and improvement (NPI)
   Ensure compliance with internal procedures, technical standards, and testing requirements during evaluation processes
2. Quality Control & Documentation
   Perform incoming material inspections and finish product audits prior to release
   Develop, maintain, and update QC documentation (SOPs, specifications, checklists) aligned with ISO 9001 and/or relevant quality management systems
   Conduct root cause analysis (RCA) for quality issues and coordinate corrective/preventive actions (CAPA)
   Monitor product quality trends and recommend improvements to enhance consistency and reliability
3. Technical & Cross-Functional Collaboration
   Collaborate with the Development group and related teams to ensure technical alignment with market needs and real-world applications
   Coordinate the resolution of technical issues during product consultation, trials, and application
   Handle customer feedback and complaints with clear technical analysis and structured communication
   Assess product performance in real-world applications and recommend adjustments to materials, processes, or application methods
   Prepare and deliver technical materials (TDS, application guidelines, comparison documents, technical reports) for both internal teams and customers
   Contribute technical insights from testing and field feedback to support product improvement and new product development (NPI)
   Ensure consistent and accurate technical understanding across internal teams, suppliers, and customers
4. Supplier Coordination & Product Sourcing Support
   Contribute to supplier evaluation and qualification based on technical capability, product quality, and consistency
   Coordinate with suppliers to align product specifications, application requirements, and technical standards
   Monitor supplier performance (quality consistency, responsiveness, technical compliance) and provide technical input for improvement when needed
   Collaborate with the Development group to identify and propose suitable products or material solutions based on application requirements
   Support the evaluation and qualification of alternative materials to mitigate supply risks

Yêu cầu ứng viên

• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related fields
• Minimum 3 years of experience in quality control, product evaluation, technical support, or application roles within chemical, adhesive, or manufacturing industries
• Understanding of adhesive technologies (Epoxy, Silicone, UV, Cyanoacrylate) and bonding mechanisms across various substrates (metals, plastics, composites, etc.)
• Familiarity with product testing, application validation, and technical troubleshooting
• Knowledge of ISO 9001 and/or other quality management systems
• Strong analytical thinking and problem-solving skills (RCA, CAPA mindset)
• Effective cross-functional communication and stakeholder coordination
• Ability to translate technical concepts into practical application guidance
• Good reading comprehension of technical English documents

Quyền lợi được hưởng

• Competitive salary (negotiable based on experience)
• Dynamic and collaborative working environment
• Hybrid working
• 13+ days annual leave based on experience, seniority & level
• Full social, health, and unemployment insurance in accordance with Vietnamese labor law
• Holiday bonus throughout the year (new year, birthday, independence day, etc.)
• L&D budget, lunch allowance, snacks, etc.