Supply Chain Management Intern

You will be placed into one of five functional tracks, Sales, Customer Service (CS), Documentation & Customs, Accounting, or Operations Coordination, based on your strengths and the company's needs, and trained 1:1 by a dedicated Mentor throughout a 2-month on-the-job learning journey. This is a role: part job-based, running the real day-to-day operations of your assigned track, and part project-based, where you own a self-driven AI/system optimization project from problem to solution. You get the discipline of a real job and the ownership of running your own project, in the same 2 months.
- Weeks 1-2: Observe & Support (Onboarding)
- Shadow your Mentor to understand the end-to-end Supply Chain workflow at Ky Toc and your track's specific processes.
- Support with basic tasks: data entry, information lookup, document preparation.
- Month 1: Guided Execution
- Take ownership of small, clearly-defined KPIs under your Mentor's supervision, for example:
- Sales:Market research, approach to potential clients, build and qualify a lead list.
- CS:Treat every customer order as its own supply chain solution, proactively handle inquiries end-to-end.
- Documentation & Customs:Own the documentation workstream of every SCM project, compile and steer customs dossiers through review.
- Accounting:Run the financial checkpoint of every order, prepare invoices and bookkeeping entries with accuracy.
- Operations:Act as the coordination hub of every SCM project, track progress end-to-end and align carriers/partners to keep all moving parts on schedule.
- Join weekly 1:1 check-ins (15 mins) with your Mentor to review progress and adjust your learning plan.
- Month 2: Independent Execution
- Handle a full work cycle of your track with lighter supervision, taking accountability for output quality.
- Participate in a mid-term and final competency evaluation to measure your growth.
- Ongoing (Job-based): CRM/ERP Data Management
- Accurately log and update your work on the company's Odoo ERP/CRM system, following data entry protocols.
- Ongoing (Project-based): System & AI Optimization
- Own an end-to-end optimization project: identify a real bottleneck in your track's current workflow (on Odoo ERP or manual process) and design/build an AI-driven fix for it, e.g., an AI Coach Agent for L&D, an automated data-consolidation pipeline, or a smart reporting dashboard.
- Prototype, test, and iterate your solution against real data from your track, not just a demo, the goal is something the team can actually adopt.
- Measure and present the before/after impact (time saved, accuracy improved, output volume) to your Mentor and Head of Department at the mid-term/final review, as part of your competency evaluation.
Yêu cầu công việc
- Education: Final-year student or recent graduate (Bachelor's degree or equivalent) in International Trade, Supply Chain/Logistics, Accounting-Finance, Law, Information Technology, Computer Science, Management Information System, or a related field.
- Core Competencies:
- Eagerness to Learn
- Resilience & Flexibility
- Empathy & Problem Solving
- Integrity
- Teamwork
- Leadership
- Technology & AI
- Professional Knowledge & Experience:
- No professional experience required.
- Able to commit to the full 2-month internship program, with the possibility to extend into a full-time role.
- English or Chinese proficiency is a plus.
Quyền lợi được hưởng
- Internship Allowance: 5,000,000 VND/month.
- 1:1 Mentorship Program: Personal Mentor who builds your 3-month roadmap, gives weekly feedback, and evaluates your growth using the company's SCM competency framework.
- Real On-the-Job Learning: Hands-on exposure to actual Sales, CS, Documentation, Accounting, and Operations workflows, not just observation.
- Clear Path to Full-Time Offer: Outstanding interns receive an official job offer at the end of the program, with a competitive starting salary of 10,000,000 - 15,000,000+ VND/month.
- From an Elite Environment: 70% of personnel come from top universities.
- Learning & Development: Internal training sessions, and a transparent competency-based career roadmap.
- Dynamic environment with team building and CSR activities.