Senior Warehouse Supervisor

JOB SUMMARY
Support the Warehouse Manager in leading daily warehouse operations to achieve
Safety, Quality, Delivery, Cost, and People (SQDCP) objectives. Responsible for supervising warehouse operations, developing Supervisors, driving continuous improvement, and ensuring operational excellence.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Operations Management
Lead daily warehouse operations (Inbound, Outbound, Inventory).
Ensure productivity and service levels meet business targets.
Allocate manpower and equipment efficiently.
Monitor operational performance and resolve issues promptly.
2. People Management
Lead, coach, and develop Warehouse Supervisors.
Conduct performance reviews and provide regular feedback.
Develop succession plans and strengthen team capability.
Promote employee engagement and accountability.
3. Performance Management
Monitor daily KPIs and implement corrective actions.
Improve productivity, quality, labor utilization, and attendance.
Ensure operational targets are consistently achieved.
4. Safety & Compliance
Ensure compliance with all safety regulations, SOPs, and company policies.
Conduct safety audits, observations, and incident investigations.
Promote a strong safety culture across the warehouse.
5. Continuous Improvement
Lead Lean, Kaizen, and cost-saving initiatives.
Perform Root Cause Analysis (RCA) and implement sustainable solutions.
Standardize best practices to improve operational efficiency.
6. Reporting
Prepare daily, weekly, and monthly operational reports.
Report KPIs, operational performance, and improvement progress to the Warehouse Manager
MINIMUM REQUIRMENTS
Bachelor's Degree or equivalent experience.
Minimum 5 years of warehouse operations experience.
Minimum 2 years in a Supervisor or Senior Supervisor role.
Strong leadership, communication, and problem-solving skills.
Proficient in WMS, Microsoft Excel, and warehouse KPIs.
Key Performance Indicators (KPIs)
Safety Performance
Productivity
On-Time Shipment
Inventory Accuracy
Labor & Overtime Cost
Quality (Damage/Error Rate)
Employee Engagement
Continuous Improvement / Cost Saving
Supervisor Development & Succession
Ngành nghề: Nội ngoại thất, Sản xuất / Vận hành sản xuất
Kinh nghiệm: 2 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Bình Dương