Senior L&D Specialist

JOB DESCRIPTION
Program Design & Implementation:
Coordinate with internal departments and external partners to design and implement comprehensive training programs.
Onboarding & Culture:
Conduct orientation training and internal culture workshops for new hires to ensure seamless integration.
Operations & Monitoring:
Monitor and evaluate the effectiveness of training programs; assess trainer quality and student performance.
Budget Management:
Manage the training budget and ensure the efficient use of approved resources.
E-Learning & Documentation:
Manage training software systems, records, and reports according to company standards.
Competency Assessment:
Build and integrate assessment tools to evaluate post-training effectiveness and periodic employee competency.
Process Improvement:
Collect feedback and conduct surveys to propose continuous improvements in training methods.
Performance Impact:
Analyze the impact of training programs on employee productivity and work efficiency.
Other Duties:
Execute additional tasks as requested by management.
JOB REQUIREMENTS
Education:
College or University degree in Economics, Human Resources Management, Business Administration, Education, or related fields.
Experience:
Minimum of 02 years of experience in the field of training and organizational development.
Professional Skills:
Deep understanding of coaching, training, and human development.
Strong ability to stay updated with new trends in organizational learning.
Dynamic, creative, and proactive mindset.
Strong leadership skills with the ability to inspire and lead by example.
Soft Skills:
Excellent communication, critical thinking, and problem-solving skills.
Ability to work under high pressure and maintain strict confidentiality.
Integrity, transparency, and fairness in all professional dealings.
COMPENSATION & BENEFITS
Salary:
Competitive salary based on qualifications and experience.
Leave:
12 days of annual leave per year.
Bonuses:
13th-month salary and performance-based bonuses.
Insurance:
Full participation in SHUI (Social, Health, Unemployment Insurance) according to labor laws.
Growth:
Opportunities for specialized training in soft skills, management, coaching, and leadership.
Work Environment:
Professional, dynamic, and GenZ-friendly environment with clear career advancement paths.
Engagement:
Participation in Team Building, Year-End Parties, and various corporate events.
KEY PERFORMANCE INDICATORS (KPIs)
New employee onboarding completion rate.
Student satisfaction index.
Initiative and creativity in program design.
Quantity and quality of Sales Staff and Store Managers meeting standards post-training.
Training cost-to-budget ratio.
Accuracy and timeliness of training reports.
Ngành nghề: Nhân sự, Bán lẻ / Bán sỉ
Kinh nghiệm: 2 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh