Senior Governance & Compliance Specialist

• Compliance Oversight: Monitor compliance across all departments; review and update policies and procedures; identify risks, implement mitigation actions, and report non‑compliance to leadership
• Audit & Certification: Lead internal audits from planning to reporting; coordinate external audits with certification bodies and customers; ensure successful completion of GDPR, ISO 9001, ISO 27001, and other certifications.
• Compliance Communication: Act as the compliance contact point for all departments; respond to inquiries from customers, clients, and regulators; facilitate collaboration across departments to resolve compliance issues quickly.
• Training & Awareness: Develop training materials on governance, compliance, and legal topics; deliver workshops and learning sessions; promote a culture of ethics, integrity, and compliance throughout the organization.
• Documentation & Policy Management: Maintain audit documentation and evidence logs; prepare compliance responses for internal and external stakeholders; ensure timely updates and version control of compliance policies.
• Continuous Improvement: Drive initiatives to improve compliance frameworks, QMS, and ISMS; work with cross‑functional teams to identify process improvements; support the organization in meeting customer expectations, business objectives, and regulatory requirements.

Yêu cầu ứng viên

• Bachelor’s degree in law, quality management, or related field.
• Minimum 3–5 years of experience in compliance, governance, or audit roles within IT, BPO, or service sectors.
• Strong knowledge of GDPR, ISO 9001, ISO 27001, and corporate compliance frameworks.
• Proven experience in internal audits and external audit coordination.
• Ability to identify risks, propose corrective actions, and ensure operational safety.
• Skilled in communication, stakeholder management, and cross-department collaboration.
• English proficiency at B2 level or higher.
• Strategic mindset with ability to drive continuous improvement.
• Willingness to travel domestically and internationally when required..

Quyền lợi được hưởng

Salary & Bonus:

• Base salary: competitive salary
• 13th-month salary
• Performance bonus (up to x3 base salary)

Benefits package:

• PTO per year: 12 days annual leave + 2.5 days off for women.
• Premium healthcare insurance and yearly health check.
• Career growth opportunities with Career Framework and training programs (leadership, problem solving, critical thinking, project management, etc.)
• Internal activities and clubs: Company trip, team building or year-end party, happy Halloween, sports day, football club, badminton club, etc.
• Gift for Tet holidays, Women’s days, birthday, wedding, child birth, etc.
• Professional and diversity working environment