SALES SUPPORT

1. Project Handling and Processing
Receive and process customer requests;
Coordinate with internal teams (PMO, Engineering, BD, Purchasing) to verify customer requirements;
Manage selling prices and gross margins based on cost structure;
Prepare and issue quotations and sales contracts to customers;
Receive and verify POs, confirmations, and pre-orders from customers;
Submit purchasing requests to the Purchasing team;
Coordinate with Purchasing for delivery arrangements and with Accounting for VAT invoicing;
Follow up with customers on pending or ongoing projects;
Monitor and track the status of all submitted quotations.
2. Customer Care and Relationship Management
Maintain and develop relationships with customers (Vietnamese staff);
Propose and recommend promotional programs to customers;
Understand and anticipate customers’ business needs in the upcoming period.
3. Issue Resolution (under Team Manager’s guidance)
Handle pricing-related issues (standard pricing, new pricing, discounts, support pricing);
Resolve product-related issues (incorrect items, delivery delays, temporary solutions, etc.);
Address documentation issues (EPE, invoicing, payments, pending projects);
Handle customer complaints.
4. Data Management
Maintain and store project-related information on the company drive.
5. Reporting
Prepare weekly reports;
Report on the actual status of each project;
Yêu cầu:
University/ College graduate;
At least 3 years of working experience at the similar position;
Good at English, MS Office;
Ability in pressure working environment, individual or team work;
Having working experience in Sales position is an advantage.
No age limit
Quyền lợi:
Gross Salary: negotiate
Long-term bonus, excellent employee bonus, 13th month salary, holiday bonus, Tet bonus
1 paid leave on Company foundation date
Contribute SHUI with a high percentage. Bonus with PVI insurance
Active & young working environment
Every 2 years of consecutive working will be added 1 more full paid annual leave
Annual Company trip and other Teambuilding activities
Working Time & Location
Working time: 8:30 to 17:30 from Monday to Friday
Working Location: 2nd Fl, A Tower, Golden Palace Building, Me Tri St, Tu Liem, Hanoi