Sales Manager – Serviced Offices / Office Solutions

Job Summary

The Sales Manager is responsible for driving occupancy and revenue growth for the serviced office business by acquiring new clients, maintaining relationships with existing clients, and developing strategic partnerships. The role focuses on selling serviced offices, virtual offices, coworking spaces, and related business services to local and international companies.

Key Responsibilities

1. Sales & Business Development

• Develop and execute sales strategies to achieve occupancy and revenue targets.

• Generate new leads through networking, referrals, cold calling, online channels, and partnerships.

• Conduct office tours and presentations for prospective clients.

• Prepare quotations, proposals, and service agreements.

• Negotiate commercial terms and close deals effectively.

• Identify opportunities for upselling additional services such as meeting rooms, virtual offices, and administrative support…

2. Client Relationship Management

• Build and maintain strong relationships with tenants and corporate clients.

• Understand client needs and provide suitable workspace solutions.

• Ensure high customer satisfaction and coordinate with operations teams to resolve issues promptly.

• Maintain regular follow-up with prospects and existing clients.

3. Market Research & Strategy

• Monitor market trends, competitor pricing, and occupancy rates.

• Provide recommendations on pricing, promotions, and sales campaigns.

• Identify new business opportunities and target industries.

4. Reporting & Administration

• Maintain accurate sales pipeline and customer records in the company’s systems.

• Prepare weekly and monthly sales reports, forecasts, and performance analysis.

• Coordinate with finance and operations teams regarding contracts, invoicing, and client onboarding.

5. Team Management (if applicable)

• Lead and supervise the sales team.

• Set KPIs and monitor team performance.

• Provide coaching and training to improve sales capability.

RequirementsYêu cầu công việc

Requirements

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, Hospitality, Real Estate, or related fields.

• Minimum 3–5 years of sales manager experience, preferably in serviced offices, coworking spaces, real estate, hospitality, or B2B services.

• Proven track record in achieving sales targets and business development.

Skills & Competencies

• Strong communication, negotiation, and presentation skills.

• Good understanding of office leasing and serviced office operations.

• Ability to build relationships with corporate clients.

• Self-motivated, proactive, and results-oriented.

• Strong organizational and problem-solving skills.

• Proficiency in Microsoft Office systems.

• Fluent in English, both written and spoken.

KPI / Performance Indicators

• Occupancy rate achievement

• Monthly and annual sales revenue

• Number of new clients acquired

• Client retention rate

• Lead conversion ratio

• Customer satisfaction level

Working Conditions

Office-based with frequent client meetings and site tours. May require networking events and business development activities outside normal working hours.

Quyền lợi

• Thưởng: Bonus may be granted based on individual performance and the Company's business performance.
• Chăm sóc sức khoẻ: Social Insurance & Annual Leave: In accordance with Vietnamese Labor Law
• Nghỉ phép có lương: Up to 14 days of paid annual leave per year, subject to the Company's annual leave policy.
• Đào tạo: Opportunities to develop your career in premium serviced office operations
• Giải thưởng: Clear career progression with opportunities for promotion to Senior Service Executive or other operational leadership roles based on performance and business needs.
• Xe đưa đón: Parking Allowance: VND 600,000 per month
• Căn-tin: Enjoy premium tea, coffee, and fresh orange juice every working day.