Sales Gallery Attendant

1. Customer Reception & Experience
•       Welcome and guide customers at the SGSU and service introductions.
•       Handle incoming calls and ensure prompt, courteous responses.
•       Receive, address, and escalate customer feedback to relevant departments; report issues to the supervisor promptly.
2. Operations & Ambience Management
•       Supervise and maintain cleanliness, ambiance, and service readiness of the SGSU through daily coordination with third-party service providers (cleaning, security, landscaping, scent, floral services…).
3. Inventory & Asset Management
•       Manage and maintain SGSU assets used for customer visits and daily operations.
•       Monitor and restock hospitality supplies such as F&B items, towels, shoe covers, stationery, etc., to ensure full readiness.
4. Coordination & On-site Control
•       Coordinate with the Sales Team and other departments during events held at the SGSU.
•       Work with the building & SGSU ’s security team to address improper behavior by visitors or outsourced staff.
•       Support compliance and supervision of external agency sales representatives when internal Sales are absent.
5. Reporting & Administration
•       Update and submit daily reports in the CRM system.
•       Prepare, track and manage monthly operating expenses for the SGSU.
•       Perform administrative duties, including:
•       Managing inbound/outbound documentation
•       Archiving and maintaining all relevant SGSU operational files
•       Preparing and submitting purchasing requests and monthly service payment documentation
•       Renewing, managing, and tracking contracts with third-party service providers
•       Submit weekly, monthly, quarterly, and yearly operational reports as required.
•       Perform other tasks assigned by the supervisor.
•               College or bachelor’s degree in hospitality management, Business Administration, English, or Communications.
•               Minimum 2 years of experience in front desk, customer service at office buildings, real estate environments.
•               Excellent interpersonal and customer service skills.
•               Honest, proactive, team-oriented, cheerful, and sociable.
•               Willing to work in shifts based on business needs and work across different sites when required.
•               Fluent in English (spoken and written).
•               Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
•               Age between 25–35; well-groomed appearance. Minimum height: 1.70m (male), 1.60m (female).
Ngành nghề: Dịch vụ khách hàng
Kinh nghiệm: 2 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Bình Dương