Sales & Customer Support

Key Responsibilities
- Handle sales and purchase requests.
- Deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.
- Getting price, sending quotation to Distributors, Customers.
- Preparing documents (Pos, PIs, packing list, etc).
- Order & Shipment Follow-up
- Track order status from confirmation to delivery.
- Book courier services for samples.
- Monitor shipment schedules and update customers accordingly.
- Follow up delivery timelines to ensure on-time shipment.
- Collect shipping documents and ensure proper documentation.
- Internal & Operational Support
- Support logistics and shipping matters for other team members.
- Assist CEO with urgent requests and unexpected tasks.
- Support administrative tasks when required.
- Maintain organized documentation and filing system.
Yêu cầu công việc
Requirements
- No experience required; training will be provided.
- Good English communication skills (email writing is important).
- Basic understanding of logistics and international trade is a plus.
- Good communication and negotiation skills.
- Detail-oriented and responsible.
- Proficient in Microsoft Office (Excel, Word).
Quyền lợi được hưởng
Salary & Benefits
- Salary: Negotiable (based on experience).
- Full social insurance contribution according to Vietnamese Labor Law.
- 13th month salary.
- 12 annual leave days per year.
- Professional and international working environment.
- Opportunity to work directly with overseas customers and partners.