Regulatory Affairs (RA) Officer

Who we are

Max Biocare is a leading Australian company with 25 years of experience in bioscience and healthcare. We specialise in tailored and effective solutions in phytochemistry, pharmaceutical science, natural product supplements, nutraceuticals, cosmeceuticals, and veterinary health. With a global footprint and a dynamic approach, we're committed to making a positive impact on health and wellness worldwide.

Responsibilities

• Prepare quality and regulatory documentation for timely submission to regulatory authorities in countries including, but not limited to, Australia, Vietnam, Singapore, Malaysia, Indonesia, and Thailand for products including cosmetics, skincare, personal care and supplements, with some support for other regulated products where required. Monitor progress and follow up to ensure registrations are granted in time for product launches.

• Prepare and maintain Cosmetic Product Information Files (PIFs) and manage product data in Cosmetri, including creating and updating product formulations, adding new raw materials, uploading and maintaining raw material documents (e.g. specifications, COAs, SDS, allergen documents), and exporting formulation data to support internal teams.

• Participate in artwork and labelling lifecycle coordination to ensure compliance with current Australian and export market regulatory requirements, including checking artworks for accuracy and compliance before printing.

• Prepare and/or review QMS documentation, including SOPs, specifications, and batch manufacturing and packaging records.

• Collate quality system information and data for trend analysis.

• Provide QA and regulatory support for new product development.

• Participate in the investigation of customer complaints.

• Assist with the coordination of Regulatory Affairs and Quality Assurance projects, as assigned.

• Train and supervise junior Regulatory team members (for suitable candidates).

Yêu cầu công việc

What do we expect from you

• Holding a Bachelor degree in Chemistry, Life Sciences, Cosmetic Science, Pharmaceuticals or similar areas.

• Experience in cosmetics, skincare, personal care or supplements is highly preferred.

• English proficiency is essential, with reading and writing skills equivalent to IELTS 7.0 or above.

• Excellent Microsoft word and excel skills, good with data presentation and analysis tool.

• Excellent attention to details and passionate about being perfect with documentation and details.

• Ability to manage multiple projects and tight deadlines.

• Team‑focused mindset, with the ability to communicate effectively across Max Biocare Group’s internal departments and offices.

• Open to learning, continuous improvement, and adapting to change.

• Comfortable working with detailed and documentation-focused tasks.

• Ability to work independently, responsible and reliable with minimal supervision.

Report to

• QA and Regulatory Affairs Managers

Means of communication

• Email

• Microsoft Teams

• Telephone

Communication

• Sales staff members in Vietnam and overseas.

• Quality and Regulatory Affairs staff overseas.

• Distributors, business partners in Vietnam and overseas.

Workday

• Full-time, Monday to Friday.

• Plus 2 Saturday mornings per month.

Salary

Negotiable - depending on skills and experience.

What we offer for this position

• Full salary during probation.

• 12 days of annual leave, 12 work-from-home days, and 5 days of paid sick leave.

• All employee benefits as per Vietnam Labour Law.

• New year bonus.

• Annual salary review.

• Opportunities for career advancement and personal development.

• Regular training opportunities.

Work location

13th Floor, ICON4 Building, 243A De La Thanh street, Lang ward, Hanoi.

Quyền lợi

• Chăm sóc sức khoẻ: Chế độ phúc lợi (BHXH, nghỉ lễ, tết, du lịch hàng năm, khám sức khỏe định kỳ, …) theo quy định của Luật Lao động và nhiều chế độ hấp dẫn khác.
• Nghỉ phép có lương: 12 ngày nghỉ phép, 5 ngày nghỉ ốm, 12 ngày work-from-home trong năm.
• Đào tạo: Môi trường làm việc hiện đại, làm việc trực tiếp với trụ sở Úc. Cơ hội thăng tiến nghề nghiệp cao.