QA Staff

• Receive and manage customer complaints related to product quality.
• Coordinate with related departments to investigate root causes.
• Prepare customer complaint reports and submit corrective/preventive action plans.
• Maintain and update complaint records, quality data, and related reports.
• Communicate with customers regarding complaint handling progress when required.
• Participate in internal audits and customer audits related to quality issues.
• Ensure compliance with company quality standards and procedures.
• Detailed jobs will be discussed further in an interview session.

Yêu cầu ứng viên

• Bachelor’s degree in Quality Management, Chemical, Industrial Management, or related fields.
• At least 1 year experience in QA/QC or customer complaint handling.
• Language: Can make report in English, can write and speak English.
• Can use 7 QC tools and some analysis methods such as: 5WHY, FMEA, .. in real work (prioritize).
• Proficient in Microsoft Office.
• Good analytical and problem-solving skills.
• Having a sense of responsibility and dynamism at work.

Quyền lợi được hưởng

• Health and social insurance (as per Local Labor Law).
• Additional health insurance package from Fullerton Vietnam.
• Business trip fee, Meal, phone, and housing allowance.
• Annual performance review and salary increase.
• Annual company trip.
• 14 days of annual leave.
• Opportunities for learning and career growth in the battery business industry.