Production Control, Planning & Customer Operations

Manage production planning and control to meet customer demand
Monitor loading plan and shipment schedule to ensure on-time delivery
Track WIP and collect data for daily operation and reporting
Follow up cycle time and improve delivery performance
Act as main contact point with customers (via Customer Satisfaction/Sales)
Coordinate between customers, Customer Satisfaction / Sales and internal teams (Production, Engineering, etc.)
Handle customer inquiries and update order status
Prepare regular reports (daily/weekly/monthly)
Bachelor’s degree
At least 1 year of experience in production control, planning or customer operations is preferred
Good attitude, learning mindset and communication skills are also encouraged to apply
Good communication in English or Japanese (mandatory, as working with customers)
Good at MS Office (especially Excel)
Strong communication and coordination skills
Careful, responsible, and able to work under pressure
Ngành nghề: Sản xuất / Vận hành sản xuất, Dịch vụ khách hàng
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Bắc Ninh